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Connecticut State List: Geriatric Health Care Services

Geriatrics • New London, CT

Clinic Type

Geriatrics

Address

—

Phone

(800) 989-8137

Email

info@longtermcarelink.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Kindred Nursing Centers East): 4.4/5 stars (84 reviews) (84 reviews)
  • SeniorAdvice.com (Crossings East): Mixed reports, 8 total health standard deficiencies noted

Patients praise

  • Some staff members reported as sweet or attentive in specific facilities
  • Positive feedback on facility renovations and updates in some locations
  • General appreciation for quality of therapy services in certain contexts

Common complaints

  • Allegations of inadequate or inconsistent patient care and neglect
  • Reports of poor facility cleanliness and maintenance issues
  • Concerns regarding over-sedation or inappropriate medication management
  • Reports of poor communication between staff and families regarding patient status
  • Safety and security concerns within dementia units

"Please DO NOT put your loved ones in this horrific place... I just think they drugged him night and day so they didn’t have to deal with him."

— Harbor Village Rehabilitation & Nursing Center review

"Beechwood is described as the worst place to rehab a loved one, with only the bear minimum of physical therapy and inadequate care for independent patients."

— Beechwood facility review aggregator

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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See other geriatrics clinics in New London, or search the full directory by insurance, ratings, and more.

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