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GoHealth Urgent Care

4.8 out of 5 · 16,547 reviews

Urgent Care • New London, CT

About

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GoHealth Urgent Care in New London, CT offers urgent care services including treatment for injuries, infections, and illnesses, along with telemedicine, X-ray imaging, laboratory services, and occupational health exams. Located at 351 North Frontage Road off I-95 in the New London Mall, the clinic is open daily from 8:00 AM to 8:00 PM and provides services ranging from wound care and broken bones to flu shots, COVID testing, and pre-employment physicals.

Clinic Type

Urgent Care

Address

351 North Frontage Road, New London, CT 06320

Phone

860.865.0934

Email

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Opening Hours

8:00 AM - 8:00 PM

Website

https://hartfordhealthcaremedicalgroup.org/locations/location-details?Id=a1P0a00000466bSEAQ

Telehealth

Available

Emergency Care

In an emergency, call 911

Services Offered

Urgent Care
Telemedicine
X-Ray, Imaging
Laboratory/Lab (Lab)
Occupational Health
Specialty Exams (DOT, CDL)
RSV Testing
COVID Testing
Sore Throat, Strep Throat
Flu Shot
Nausea, Diarrhea, Vomiting, Stomach Flu
Bruises
Cuts, Scrapes, Wounds, Lacerations
Broken Bones
Sprains, Fractures
Allergies, Allergic Reactions
Asthma Attacks/Bronchitis/Wheezing
Camp Physicals, Sports Physicals, School Physicals
Pre-employment Physicals
Immunizations (Routine and Travel)
Sports Injuries
Workers Compensation Claims
Urinary Tract Infections (UTI)
Abscess, Boils
Back Pain (Acute)
Cough
Ear Infections/Aches
Conjunctivitis (Pink Eye)
Dehydration
Dislocations
Drug Screenings
Dermatologic/Laceration related care
Nosebleeds
Occupational Health and work-related injuries
Suture Removal
Spirometry
Dermatology-related skin infections and rashes
COVID-19 related services
Cough/Cold/Flu symptoms

Insurance & Payment

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Languages Spoken

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FAQs

What are the location hours?

8:00 AM - 8:00 PM

Social Media

Youtube

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye: 4.4/5 (719 reviews)
Solv: 4.8/5 (average rating reported for Hartford HealthCare- GoHealth Urgent Care) (15,794 patients have shared ratings (Solv))
Yelp: Not stated in snippet (positive review highlights) (Not stated in snippet)
Zocdoc: 4.53/5 overall (34 patients reviewed)

Patients praise

Kind/helpful staff and compassionate care
Helpful/informative staff and good bedside manner
Generally positive patient experiences (e.g., quick service, welcoming staff)

Common complaints

Long wait times in some visits (e.g., waiting over 2 hours for tests or being seen)
Perceived staffing/capacity issues during high-demand periods (e.g., COVID testing)

"“The staff at this particular location is phenomenal… helpful, extremely kind, and informative.”"

— Birdeye review snippet (Hartford HealthCare-GoHealth Urgent Care - New London, CT)

"“Everyone was very nice & helpful!! Quick service! Highly recommend if you need to see a Dr. In a pinch!”"

— Yelp review snippet (Hartford HealthCare-GoHealth Urgent Care - New London)

"“I waited 3 hours… They probably could use more staff due to Covid issues”"

— Solv review snippet (New London/GoHealth Urgent Care page; patient ratings shown)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].