Urology - New London - Yale New Haven Health
Urology • New London, CT • Since 1996
About
The Yale New Haven Health System (YNHHS) is Connecticut’s largest nonprofit health system, headquartered in New Haven. It includes Yale New Haven Hospital and related entities, with extensive services across primary care, neurology, cardiology, cancer care, and more, supported by 2,681–3,336 beds (figures vary by source). YNHHS operates hospitals and physician groups in Connecticut and nearby states, and affiliates such as Smilow Cancer Hospital and Yale New Haven Children’s Hospital. Key contact: patientinquiries@ynhh.org and phone 203-688-4618.
Clinic Type
Urology
Address
365 Montauk Avenue Suite 2-013, New London, CT 06320
Phone
844-817-9171
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals (Dr. Timothy Tran): 4.0/5.0 (4)
- Google Reviews (Dr. David Crawley): 4.8/5.0 (133)
- Birdeye (Yale Urology - General/Specific Physician): 3.0/5.0 (27)
Patients praise
- Individual physicians praised for thorough explanations and effective surgical outcomes
- Some medical treatments and surgical interventions successfully resolved patient issues
- Select staff members noted for being kind or professional in otherwise challenging situations
Common complaints
- Reports of unprofessional, rude, or dismissive staff in some departments
- Complaints regarding inefficient administrative and billing processes
- Some patient experiences indicate a lack of thoroughness or bedside manner in specific clinical interactions
- Concerns about hospital cleanliness and overall care standards in the broader Lawrence + Memorial system
"His bedside manner is phenomenal and he goes out of his way to answer all questions/concerns and ensure comfort and confidence in his patients."
— Vitals review regarding Dr. Timothy Tran"Absolutely most inefficient hospital in the New London area. Below average care, no follow up, unprofessional staff and very rude."
— LocalityBiz review regarding Lawrence + Memorial Hospital"He has zero bedside manner. My visit was rushed as if I was wasting his time. He dismissed my symptoms and pretty much said live with it."
— Birdeye review regarding Yale Urology specialistSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Urologic Sciences Division Bridges Research and Clinical Excellence | Yale School of Medicine — Feb 26, 2026
- Hundreds of Yale New Haven Health employees apply for early retirement — Aug 6, 2025
- Brandon Stahl, MD, Expands Comprehensive Urology Care in Norwich, CT - IssueWire — Jul 14, 2025
- Yale New Haven Health reports $200M loss for fiscal 2025 amid job cuts — Feb 20, 2026
- Yale New Haven Health to close Norwich heart and vascular center | The Day — Jan 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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