Avenues Recovery Center at Townsend
Addiction Recovery Services • New Orleans, LA • 1 (New Orleans location) locations
Clinic Type
Addiction Recovery Services
Address
New Orleans, Louisiana (Orleans Parish)
Phone
504-470-0102
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Self-payment/Cash, Private health insurance, Medicaid, Medicare, Healthy Louisiana
Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com, Google Reviews aggregators: 4.8–4.9 out of 5 stars (200–680+ reviews across major aggregators)
- FentanylSupport.org: 3.4 out of 5 stars (25 reviews)
- Yelp: 2.7 out of 5 stars (6 reviews)
- Birdeye: 4.0 out of 5 stars (10 reviews)
Patients praise
- Staff described by many as compassionate, knowledgeable, and caring
- Effective trauma-informed care and structured programming reported by some patients
- Availability of medical detoxification and comprehensive levels of care (e.g., inpatient, IOP)
- Appreciation for supportive peer communities and alumni groups
Common complaints
- Allegations of unethical staff behavior including boundary violations with clients
- Reports of poor communication and difficulty obtaining information about patients
- Complaints about food quality and facility environment
- Criticisms regarding the effectiveness of medication-assisted treatment programs and potential for dependency on those medications
- Isolated reports of unprofessional medical practices
"The behavior of some of the staff at this place is extremely unethical. Giving clients their phone numbers and contacting them everyday after graduation."
— Birdeye user review"My daughter currently is enrolled in this facility. It is a disaster. Phones go unanswered, the food is horrid, staff is rude."
— FentanylSupport.org user review"If you want to get clean and willing to put in the work, this is the place to go. The staff are amazing and truly care about your well being."
— Rehab.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Find The Best Drug Detox And Rehab Centers In New Orleans, Louisiana — Sep 20, 2019
- New Orleans Harm Reduction & Addiction Resources — Nest Health — Oct 13, 2025
- Top 12 Rehab Centers in Louisiana 2026 (Pricing and Insurance) | Help.org
- BHG New Orleans Westbank Treatment Center: Treatment Options, Amenities & Photos (Gretna, Louisiana)
- Dual Diagnosis - New Orleans, LA | Imagine Recovery — Jul 26, 2022
Information sourced from the clinic's website as of July 11, 2026.
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