Schedule Urgent Care in New Smyrna Beach - Advent Health
Urgent Care • New Smyrna Beach, FL
About
AdventHealth Urgent Care in New Smyrna Beach, located at 401 Palmetto Street, provides walk-in urgent care services. The clinic offers an On My Way tool through MyChart that streamlines registration and notifies staff of your arrival, though this does not reserve a specific appointment time.
Clinic Type
Urgent Care
Address
401 Palmetto Street, New Smyrna Beach, FL 32168
Phone
+1-386-424-5000
AHS.digital.crm@AdventHealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What is On My Way?
On My Way is a tool from MyChart that streamlines your registration process and lets you tell us that you’re on your way to one of our urgent care facilities.
Does scheduling On My Way reserve a specific time?
No, this is not scheduling a specific appointment or time.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.5 out of 5 stars (aggregated from 2,314 reviews) (2,314 reviews)
- Healthgrades: 65% (patient recommendation rate)
- U.S. News & World Report: 86% (patient willingness to recommend)
Patients praise
- Attentive and knowledgeable medical staff
- Clean and modern facilities
- Helpful nursing teams
Common complaints
- Billing and insurance issues
- Customer service complaints
- Wait times (for hospital/urgent care settings)
"The staff was great and the facility was nice, bright and clean. very poor customer service."
— Yelp"Dr Petrie is very attentive, knowledgeable, takes the time to explain without feeling rushed."
— HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Closer-to-Home Urology Care: Skilled surgeon joins AdventHealth in New Smyrna Beach and Port Orange | AdventHealth News and Stories — Oct 8, 2025
- New procedure gives patients in New Smyrna Beach faster access to answers for complex blood pressure disorders | AdventHealth News and Stories — Oct 17, 2025
- Philanthropy powers $400,000 investment in cardiac care at AdventHealth New Smyrna Beach | AdventHealth News and Stories — Jan 8, 2026
- First-in-county cardiac innovation helps save local man | AdventHealth News and Stories — Feb 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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