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Rheumatology | Patient Care

Rheumatology • New York, NY

About

Rheumatology | Patient Care is a rheumatology practice with locations on the Upper East Side and in White Plains, New York. The clinic provides care for arthritis, lupus, systemic sclerosis, vasculitis, and inflammatory muscle disease. Offices are open Monday through Friday from 9:00 AM to 5:00 PM.

Clinic Type

Rheumatology

Address

Upper East Side, 525 East 71st Street, 7th Floor, New York, NY 10021; Upper East Side, 535 East 70th Street, New York, NY 10021; Upper East Side, 523 East 72nd Street, New York, NY 10021; Mid County Westchester, 1133 Westchester Avenue, Suite N-006, White Plains, NY 10605

Phone

(646) 962-2000

Email

mmprc@med.cornell.edu

Opening Hours

09:00am - 05:00pm

Services Offered

  • Clinical Services: Rheumatology

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals/WebMD for Dr. Robin Lipschitz: 4.5 out of 5 (Vitals/WebMD) (88 ratings/86 ratings)
  • Healthgrades for Dr. Lisa Sammaritano: 5.0 out of 5 (9 ratings)
  • RateMDs for Dr. Paula Rackoff: 3.9 out of 5 (64 reviews)
  • Vitals for Dr. Jonathan Samuels: 3.7 out of 5 (Vitals average)
  • Vitals for Dr. Richard Crane: 4.1 out of 5 (Vitals average)
  • Vitals for Dr. Stephen Smiles: 4.1 out of 5 (26 ratings)

Patients praise

  • High medical expertise and effective diagnostic skills
  • Compassionate, attentive, and thorough patient interaction for many patients
  • Strong focus on patient quality of life and successful treatment outcomes
  • Good accessibility and responsiveness in emergencies for some providers
  • Efficient and professional office environments reported by some patients

Common complaints

  • Rushed appointments or lack of adequate time spent with patients
  • Concerns regarding staff communication and administrative inflexibility
  • Perceived dismissiveness or lack of compassion towards patient symptoms
  • Issues with insurance acceptance and lack of transparency regarding changes
  • Concerns about diagnostic accuracy or failure to thoroughly examine patients

"I left Dr.Lipschitz office with results and I feel better because I have peace of mind. I would highly recommend Dr.Robin Lipschitz, MD."

— Vitals patient review

"Terrible doctor with poor interpersonal skills; lacks the ability to communicate respectfully or effectively with patients from diverse backgrounds."

— Healthgrades patient review

"He was condescending and dismissive. He did not provide the correct diagnosis. I have since found a helpful physician with correct diagnosis."

— Vitals patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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