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Internal Medicine in Newark, DE - ProviderMatch - Christiana Care

2.6 out of 5 · 11 reviews

Internal Medicine • Newark, DE

About

Summary: The Abby Family Practice page (Christiana Care network) is a Newark, Delaware-based primary care practice under Christiana Care. It operates with a small team (3 employees) and serves patients through the Christiana Care doctors portal. It targets the United States, with Newark as its likely locale.

Clinic Type

Internal Medicine

Address

1 Centurian Dr Ste 106, Newark, Delaware 19713, US

Phone

302-366-0550

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Reynold S. Agard — FACP
  • Al Bacon, III, Wound Care; Infectious Diseases; Internal Medicine — MD

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ChristianaCare ProviderMatch (Dr. Saleena Malik): 4.9/5 (194 ratings) (69 reviews)
  • ChristianaCare ProviderMatch (Dr. Steven M. Cetel): 4.8/5 (71 ratings) (9 reviews)
  • Birdeye: 2.6/5 (10 reviews)
  • ComplaintsBoard: 2.1/5 (1 review, 6 complaints)

Patients praise

  • Providers are often described as caring and thorough
  • Excellent communication and listening skills reported for specific doctors
  • Patients feel comfortable expressing health concerns

Common complaints

  • Delays in prescription refills
  • Difficulty scheduling appointments via the call center
  • Perceived staff incompetence or lack of responsiveness
  • Billing and coding issues
  • Long wait times for responses to complaints

"Dr. Malik is the best doctor I have ever had (I'm 72!). She listens to all my concerns and discusses options and allows me to share in the decision process."

— ChristianaCare ProviderMatch (Dr. Saleena Malik review)

"This office has repeatedly given my family a difficult time getting medication prescriptions refilled in a timely manner. It's taken up to 6 days and I'm told the message is "sitting on a desk" waiting to get reviewed."

— LocalityBiz (Christiana Care Medical Group review)

"Calling your doctor for an appointment - when you call the office number it sends you to a call center. They ask you a bunch of questions and then tell you that the Doctor’s office will call you... HORRIBLE patient experience."

— Birdeye (Christiana Care Health System review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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