Internal Medicine in Newburyport, MA - Primary Care | Physicians

Patients praise

• knowledgeable, thorough, and experienced physicians
• compassionate and caring bedside manner
• effective coordination of care and referrals to specialists
• long-term trusting relationships with patients
• strong, active listening skills in many internal medicine providers
• excellent and professional patient-centered care

Common complaints

• difficulty reaching office staff via phone
• long wait times for appointments or in-office waits
• issues with prescription refills and communication delays
• perceived dismissiveness or lack of listening by some providers or staff
• frustration with office management, billing, or scheduling procedures
• instances of perceived misdiagnosis or inadequate follow-up