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Primary Care - Newport/Ft. Thomas | KY - St. Elizabeth Healthcare

4.9 out of 5 · 1,320 reviews

Internal Medicine • Newport, KY

About

St. Elizabeth Healthcare is a nonprofit Catholic health system serving Northern Kentucky, Cincinnati, and Southeast Indiana, with its headquarters in Edgewood, KY. It operates 6 facilities in Northern KY and Southeastern Indiana and about 169 St. Elizabeth Physicians primary and specialty offices across KY, OH, and IN. The system employs roughly 2,559 staff and supports a large medical staff of around 1,600 providers, offering a broad range of services including primary care, cardiology, orthopedics, women’s health, oncology, spine, weight management, diabetes, emergency services, and more. For primary care in Newport/Ft. Thomas, KY, St. Elizabeth provides local offices and clinics under the St. Elizabeth Physicians network, including locations in nearby Florence, Edgewood, Ft. Thomas, and surrounding areas.

Clinic Type

Internal Medicine

Address

St. Elizabeth Edgewood, 1 Medical Village Drive, Edgewood, KY 41017, US

Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

  • St. Elizabeth Healthcare Official Site (Primary Care Newport): 4.9 out of 5 (1,320 ratings)
  • WebMD: 5.0 out of 5 (17 ratings (for Dr. Tyler Browning))
  • Solv (Urgent Care): 5.0 out of 5 (1 review)

Patients praise

  • Courteous and friendly nursing/support staff
  • Physicians described as attentive and thorough by many patients
  • Convenient location with multiple services (labs, urgent care) in one spot
  • Ease of access and parking at specific locations

Common complaints

  • Appointment delays and long wait times
  • Perceived lack of attentiveness or dismissal of patient concerns by some physicians
  • Difficulty with phone hold times and appointment scheduling/availability
  • Inconsistent continuity of care (frequent changes in providers)
  • Specific complaints regarding bedside manner in certain departments or from specific staff members

"The people of St E's make the difference - they listen, care, and respond to all of my health concerns. They communicate well and answer any questions I may have."

— BusinessYab review

"My only complaint is that I have never been taken back at the time of my appointment and the my appointment usually runs about an hour even for a regular checkup."

— BusinessYab review

"Dr. Carpenter completely dismissed my concerns and basically told me to stay off of the internet when searching what my symptoms could be related to."

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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