MercyOne Newton Medical Clinic
Pediatrics • Newton, IA • Since 1998
About
Summary: MercyOne Newton Medical Clinic offers pediatric care as part of its MercyOne health system in Iowa. The organization is a nonprofit Catholic health system (affiliated with Trinity Health) with multiple locations in Iowa, including Newton. They provide online access to medical records, test results, appointments, and general medical information. For specific pediatric services at MercyOne in Newton, contact the Newton location directly or visit MercyOne’s site for location details and how to schedule pediatric care.
Clinic Type
Pediatrics
Address
300 N. 4th Ave. E. Suite 140A Newton, IA 50208
Phone
1641-787-5437
todd.mizener@mercyone.org
Opening Hours
8:00am - 4:30pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are provided by MercyOne Newton Medical Clinic Pediatrics Care?
General Pediatrics Care including age-appropriate screenings, scheduled immunizations, school, sports and camp physicals, acute care, seasonal vaccines, and referrals to specialists.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MercyOne Official Provider Page: 4.9/5 (55 ratings) for Dr. Shilpi Shrivastava (20 reviews)
- MercyOne Official Provider Page: 5/5 (50 ratings) for Dr. J. Michael Metts (9 reviews)
- Healthgrades/CMS HCAHPS: 59% of patients would definitely recommend (15% lower than national average) (HCAHPS survey-based rating)
Patients praise
- High praise for specific pediatric providers for being knowledgeable, thorough, and kind
- Positive experiences with follow-up communication from pediatricians via MyChart
- Some patients report a warm and welcoming atmosphere at the facility
Common complaints
- Reports of poor communication and responsiveness in the emergency department
- Concerns regarding patient discharge procedures and coordination of care
- Lower than national average patient satisfaction scores for hospital care
- Specific complaints regarding perceived staff dismissiveness and wait times
"She made sure to call and follow up a few days after the appointment to make sure me and my daughter were doing well. Was also very responsive using the MyChart app to answer my questions."
— Patient review for Dr. Shilpi Shrivastava (MercyOne website)"Went in on 3-25-2023 3 hour wait to see a doctor. Then was told this is and ER that are not Equipped to see if I had something caught in my throat... Why do they even have this hospital open?"
— Patient review on LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MercyOne Newton welcomes matching pledge from anonymous donor for ER renovation — Jan 20, 2026
- | MercyOne — Oct 23, 2025
- Annual MercyOne Newton Fundraiser Tonight At Newton DMACC Conference Center | KNIA - KRLS — Apr 25, 2026
- APP - Internal Medicine - Newton - $25,000 Starting Bonus, Trinity Health — Jul 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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