WNY Ear, Nose & Throat
Otolaryngology (Ear, Nose, and Throat) • Niagara Falls, NY
About
WNY ENT in Niagara Falls, NY provides ear, nose, and throat services for adults and children. The clinic offers diagnosis and treatment for conditions including hearing loss, sinus issues, nasal polyps, deviated septum, throat and voice disorders, and sleep apnea. In-office balloon sinuplasty is available as a minimally invasive option for sinus relief.
Clinic Type
Otolaryngology (Ear, Nose, and Throat)
Address
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Phone
(716) 675-5711
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Online payment options via EasyPay (external portal), Phone scheduling and payments by call during business hours
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.4/5 stars (93 reviews (for Dr. Raymond Paolini Jr.))
- RateMDs: 2.4/5 stars (19 reviews (for Dr. Raymond Paolini Jr.))
- Vitals: 4.2/5 stars (16 reviews (for Dr. Parag Parikh))
Patients praise
- High level of medical expertise and successful surgical outcomes for some patients
- Prompt and concise communication of health information when it occurs
- Praise for specific practitioners like Dr. Cipolla and others within the practice
- Efficient and professional care reported by some reviewers
Common complaints
- Perceived arrogance, condescension, and lack of bedside manner from specific providers
- Complaints regarding rude or unhelpful administrative and office staff
- Patients feeling rushed during appointments and post-operative follow-ups
- Reports of diagnostic disagreements and dismissiveness of patient pain or distress
"The NP there is great and the staff are great but Dr Paolini is the worst dr I have ever been too. He is arrogant and belittles his patients even when they are in pain."
— Healthgrades"Dr. R. Paolini and his clinical + office staff have saved my life, literally and figuratively."
— LocalityBiz"I WOULD NEVER RECOMMEND…Parag P Parikh, MD displayed himself incompetent of working people when they are in distress. He seemed to walk in the appointment thinking my condition was hypothetical..."
— VitalsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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