Northwestern Medicine
Gastroenterology • North Chicago, IL
About
Northwestern Medicine is a nonprofit, Chicago-based health system affiliated with Northwestern University. It operates a network of 12–14 hospitals and dozens of clinics in Illinois, including the flagship Northwestern Memorial Hospital and facilities in North Chicago. The system offers comprehensive services across specialties such as gastroenterology, oncology, orthopaedics, cardiology, pediatrics, neurosciences, and women's health. It partners with Feinberg School of Medicine, Lurie Children's Hospital, and the Ryan AbilityLab, and focuses on advanced treatments, research, and breakthrough discoveries. Key contact: 1-844-662-8837.
Clinic Type
Gastroenterology
Address
251 E Huron St, Chicago, Illinois 60611, US
Phone
184466238837
rsumugod@nm.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Northwestern Medicine Official Provider Pages: Consistently high average ratings (often 4.5–5.0/5.0) for individual gastroenterology providers on the official Northwestern Medicine platform (Over 1,600 ratings for some individual providers)
- Birdeye (Lake Forest Hospital Digestive Health): 5.0/5.0 (4 reviews)
- Birdeye (Winfield location): 3.7/5.0 (7 reviews)
Patients praise
- High level of professionalism and knowledge among gastroenterologists
- Compassionate and empathetic bedside manner
- Thorough explanations of conditions, procedures, and test results
- Clear and effective communication throughout the patient journey
- Effective, skillful performance of procedures like endoscopies and colonoscopies
Common complaints
- Reports of condescending or rude staff in some administrative interactions
- Occasional complaints regarding scheduling processes or lack of communication about records
"Dr Manuel has done four of these procedures over the years and I cannot think of one time that I wasn't well cared for. He thoroughly explains the results of my procedure and has a great bedside manner."
— Northwestern Medicine Patient Review (Dr. David M. Manuel)"I have had Dr. Martini as my GI Dr. for decades. He is so knowledgeable and each time I have any new GI issue, he knows how to make me feel better and back to normal in no time. I always tell him to 'please never retire'."
— Northwestern Medicine Patient Review (Dr. Frank G. Martini)"Extremely condescending and rude staff at this location. Northwestern has hit an all time low and I won't be back."
— Yelp Review (Digestive Health Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Center Expands Advanced GI Care to Suburban Chicago — Apr 30, 2026
- Northwestern opens endoscopy center at Central DuPage - Crain's Chicago Business — May 1, 2026
- Northwestern Hospitals Once Again Rank Among Best in the Nation - News Center — Jul 29, 2025
- Northwestern Medicine Grayslake Outpatient Center continues to expand – Shaw Local — Apr 23, 2026
- $15 million center for ‘complex’ GI care opens at Central DuPage Hospital – Shaw Local — May 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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