One Medical
Internal Medicine • North Chicago, IL
Clinic Type
Internal Medicine
Address
415 N LaSalle Drive, Chicago, IL 60654
Phone
888-663-6331
techsupport@onemedical.com
Opening Hours
Mon-Fri 8AM–6:30PM; Tue 8AM–5PM; Wed 8AM–4PM; Thu 8AM–6PM; Fri 8AM–4:30PM; Sat–Sun: Closed
Telehealth
Available
Services Offered
Team
Insurance & Payment
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Appointments are billed to you or your insurance; copays or deductibles may apply
Languages Spoken
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FAQs
What services are offered at the River North One Medical office?
Primary care for adults, preventive care, mental health, chronic disease management, and more; specialty coordination through affiliation with RUSH.
Do I need a membership to book an appointment?
Book online, no membership needed.
What is primary care?
(From page) Primary care overview and role of One Medical as a primary care provider.
Do you take my insurance?
(From page) Information about insurance accepted and how copays/deductibles may apply.
Can I use One Medical if I have insurance that isn’t accepted by your offices?
(From page) Clarification on insurance acceptance and alternatives.
How can I contact my primary care provider?
(From page) Contact methods and appointment options.
Can I get lab work done at One Medical?
(From page) Lab services are available and lab hours listed separately.
Which appointment type should I use?
(From page) Guidance on appointment types (same/next-day, online booking, etc.).
Can you refill my prescriptions? Or help me get a new prescription?
(From page) Prescription refills and new prescriptions through the clinic.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye/ZipAppointments: 4.5 out of 5 stars (44 reviews (based on Birdeye data))
Patients praise
- Clean and modern office environment
- Efficient and organized staff
- Professional and communicative healthcare providers
- Ease of use with the app-based scheduling and communication system
- Minimal wait times for appointments
Common complaints
- Concerns regarding the value of the membership fee versus the ability to schedule timely appointments
"One of the best doctor experiences I have ever had. The office is fantastic—brand new, super clean, and very organized. From the moment I walked in, the front desk staff was nice and helpful. What impressed me most was the balance of efficiency and care."
— Birdeye User Review"The medical staff is good but you're paying a fee to get appointments in a timely manner, which doesn't usually. If I wanted to see my provider, ..."
— Yelp User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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