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Hartford HealthCare HealthCenter - North Haven | CT

4.2 out of 5 · 38 reviews

General Surgery • North Haven, CT

About

Hartford HealthCare HealthCenter - North Haven is a newly renovated facility in North Haven, Connecticut, offering general surgery, endocrinology, pain medicine, rehabilitation, bariatric surgery, neurology, neurosurgery, surgical oncology, and primary care services.

Clinic Type

General Surgery

Address

190 Universal Drive North, North Haven, CT 06473

Phone

860-456-2898

Email

Elizabeth.Begley@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency services are referenced in extras but not explicitly for this location; field set to null

Services Offered

  • General Surgery
  • Endocrinology
  • Pain Medicine
  • Rehabilitation
  • Bariatric surgery (Surgical & Medical Weight Loss)
  • General neurology, multiple sclerosis, and epilepsy
  • Neurosurgery
  • Neurology
  • Surgical Oncology
  • Primary Care

Team

  • Palkar, Atul — MD, FACP
  • Bao, Shanshan — MD
  • Bleich, Steven — MD
  • Padegimas, Allison Seinmetz — MD, FACC
  • Richardson, Elizabeth Ann — DO
  • Kapur, Sakshi — MD
  • Caitlyn Ashley

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Hartford HealthCare Official Site: 4.7 to 4.9 out of 5 across various providers (based on hundreds of surveys) (Varies by provider (e.g., 82 to 303 surveys per provider))
  • Chamber of Commerce: 2.1 out of 5 (7)
  • Zocdoc: 4.71 out of 5 (31)

Patients praise

  • Many individual providers receive high patient satisfaction ratings
  • Some patients report competent and professional care from specific medical providers

Common complaints

  • Poor administrative organization, including scheduling errors and billing issues
  • Difficulties with phone communication, including long hold times and unreturned calls
  • Unprofessional or rude office staff behavior
  • Frustration with prescription management and pharmacy communication

"Hartford Healthcare is a complete and total administrative mess of billing errors, scheduling mishaps and doctors who will see you for fewer than 30 seconds before maxing out your deductible plus a few 'billing mistakes' in their own favor."

— Chamber of Commerce Review

"It is extremely difficult to get a nurse or provider to return a call, and patient concerns simply don't seem to be a priority. It's disappointing and disheartening to see such a large healthcare system fail to meet even the most basic standards if communication and responsiveness."

— Yelp Review of Hartford HealthCare Medical Group

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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