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Arches Medical

4.3 out of 5 · 495 reviews

Preventive Medicine • North Kingstown, RI

About

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Arches Medical Rhode Island (Medical Group) is a physician-led, private medical practices organization operating in Rhode Island and headquartered in Cambridge, MA. It functions as an independent physician-owned practice association aimed at improving readiness for insurance contracts, greater financial independence, patient-centered decision making, and potential ownership opportunities in the IPA. The group emphasizes primary care and critical access for adult patients, accepting new patients across its seven primary care sites. Key details: Privately held, 2 US offices (both in Cambridge, MA) with contact channels, about 25 employees (growth noted), and $1.3M in total funding. Consider contacting via info@archesmd.com or +1-857-856-5550 for RI site details.

Clinic Type

Preventive Medicine

Address

481 Kingstown Rd, South Kingstown, RI 02879

Phone

(401) 789-0283

Email

info@archesmedical.com

Opening Hours

Monday - 8:00am – 4:30pm; Tuesday - 8:00am – 4:30pm; Wednesday - 8:00am – 4:30pm; Thursday - 8:00am – 4:30pm; Friday - 8:00am – 4:30pm; Saturday - Closed; Sunday – Closed

Website

https://www.archesmed.com/locations-1/arches-medical-wakefield

Telehealth

Same Day Telehealth

Services Offered

Preventive Medicine
Primary Care
Diagnosis
Treatment
Preventive health care services

Team

Catherine Wilson — APRN
Heidi Dorris — Physician
Joseph Manes — Physician
Karen Johnson — Physician
Darlene Males — Physician
Nitin Damle — Physician
Evelyn Asante — Physician

Insurance & Payment

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Languages Spoken

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FAQs

What are the office hours?

Monday - 8:00am – 4:30pm; Tuesday - 8:00am – 4:30pm; Wednesday - 8:00am – 4:30pm; Thursday - 8:00am – 4:30pm; Friday - 8:00am – 4:30pm; Saturday - Closed; Sunday – Closed

Social Media

Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.2/5 stars (258 reviews)
Best Hospital Near Me: 4.4/5 stars (237 reviews)

Patients praise

Convenient location for some patients
Some individual providers noted as thorough, compassionate, and attentive
Welcoming front desk staff experiences reported in some interactions

Common complaints

Difficulty reaching staff by phone or getting calls returned
High turnover of medical providers leading to fragmented care continuity
Long wait times for appointments and scheduling issues
Reports of unprofessional or rushed communication from front desk and medical staff

"This practice cannot keep providers. You see someone once or twice and they’re gone sometimes with little to no notice."

— Birdeye Review

"Can never get anyone from the Wakefield office to return my calls."

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].