Baptist Health Medical Center-Little Rock
Critical Care Medicine • North Little Rock, AR
About
Baptist Health Medical Center-Little Rock in North Little Rock, Arkansas operates a Critical Care Department with six intensive care units totaling 118 beds, including ICU South (36 beds for medical and respiratory illnesses), ECCU (12 beds for extracorporeal membrane oxygenation), CVICU (18 beds for cardiovascular surgeries), Coronary Care Unit (18 beds), Surgical Intensive Care Unit (18 beds), and Neuro Intensive Care Unit (16 beds for craniotomies, neurological emergencies, and strokes.
Clinic Type
Critical Care Medicine
Address
9601 Baptist Health Drive, Little Rock, AR 72205
Phone
+1 501-202-3000
dana.heifner@baptist-health.org
Opening Hours
24 Hours/Day, 7 Days/Week
Emergency Care
Level 2 Trauma Center; Emergency Department open 24/7; treats over 60,000 patients annually
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are Baptist Health Little Rock’s Critical Care/Cardiovascular Surgery services?
The Critical Care Department consists of 6 ICUs, including ICU South with 36 beds for medical and respiratory illnesses, ECCU with 12 beds, CVICU with 18 beds for cardiovascular surgeries, Coronary Care Unit with 18 beds, Surgical Intensive Care Unit with 18 beds, and Neuro Intensive Care Unit with 16 beds for craniotomies, neurological emergencies and strokes.
Social Media
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Baptist Health Urgent Care, NLR): 4.7/5 (2,432)
- Healthgrades (Dr. Victor Vargas): 3.2/5 (40)
- Birdeye (Dr. Angela K. Nutt): 4.9/5 (63)
- Real Patient Ratings (Rebecca Alex Shaffer, APRN): 4.8/5 (141)
Patients praise
- attentive, thorough, and compassionate care from specific providers
- clear explanation of treatments and health plans
- friendly and welcoming office atmosphere in some practices
- staff described as knowledgeable and responsive in certain clinics
Common complaints
- long wait times and appointment delays
- perceived lack of communication or unresponsiveness from staff
- unprofessional or dismissive demeanor from some medical and front-desk staff
- challenges with scheduling and accessing care
- dissatisfaction with billing and administrative processes
- concerns regarding thoroughness of exams or quality of care provided
"I rate the ER department management a minus 100... Management needs to look very hard at the lack of communication to patients in the ER."
— LocalityBiz review for Baptist Health Medical Center-North Little Rock"DR Vargas is not interested in your health. Waited 2 hours for him to tell me he didnt even have time to hear what I was there for!!"
— Healthgrades review for Dr. Victor Vargas"Patients consistently praise Dr. Ryan Strebeck and the clinic staff for their exceptional care and friendly, welcoming atmosphere. Dr. Strebeck is repeatedly described as thorough, detailed, and attentive."
— Real Patient Ratings summary for Dr. Ryan StrebeckSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Argenta, Rockwater: one river, one region | The Arkansas Democrat-Gazette - Arkansas' Best News Source — Feb 15, 2026
- Little Rock business moves across the river to North Little Rock amidst dual development projects | thv11.com — Nov 5, 2025
- All Employees: Information in Little Rock-North Little Rock-Conway, AR (MSA) (LRSINFO) | FRED | St. Louis Fed — May 26, 2026
- Argenta’s new Arena District development takes shape as Willy D’s plans move across river - Arkansas Times — Nov 21, 2025
- Unworked hours, inaccurate billing for off-duty police overtime cost North Little Rock taxpayers $500,000 | The Arkansas Democrat-Gazette - Arkansas' Best News Source — Jul 2, 2026
Information sourced from the clinic's website as of July 10, 2026.
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