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Novato, CA Endocrinologists | Sutter Health Doctors

4.5 out of 5 · 104 reviews

Endocrinology & Diabetes Care • Novato, CA

Clinic Type

Endocrinology & Diabetes Care

Address

Novato, CA

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Endocrinology
  • Diabetes care
  • Metabolism care
  • Patient education
  • Nurse practitioner care
  • Physician assistant care

Insurance & Payment

—

Languages Spoken

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FAQs

What services are offered by the Endocrinology & Diabetes Care team in Novato?

Endocrinology, diabetes and metabolism care provided by doctors, nurse practitioners, and physician assistants.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (for Dr. Allan Pont): 3.8 out of 5 stars (12 reviews) (12)
  • Birdeye (for Sutter Walk-In Care Novato): 4.5 out of 5 stars (104)
  • Yahoo Local (for Sutter Health Novato Community Hospital): 3.5 out of 5 stars

Patients praise

  • Compassionate and informative care provided by some clinical and lab staff
  • Positive experiences with efficient walk-in services and laboratory technicians
  • Highly regarded hospital facilities in the Novato area

Common complaints

  • Reports of poor bedside manner and unprofessionalism for specific physicians
  • Difficulties with administrative tasks such as scheduling, long wait times, and communication with office staff
  • Challenges in finding a clear, direct process for filing complaints against the health system

"Terrible Bedside Manners... He will not respond to messages or office calls outside of the scheduled appointments."

— Healthgrades review of Dr. Allan Pont

"I was seen right away and the provider was very informative and thorough, and most of all compassionate!"

— Birdeye review of Sutter Walk-In Care Novato

"I have experienced the same issues as all of the other... not a phone number, email or an address to mail a complaint listed anywhere on the Sutter Website."

— Trustpilot review of Sutter Health corporate services

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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