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Pediatrics at Oakland Medical Center - Kaiser Permanente

4 out of 5 · 146 reviews

Pediatrics • Oakland, CA

About

Summary: Kaiser Permanente Oakland Medical Center is a public medical practices organization based in Oakland, CA, with 68 employees. It includes pediatric-related roles through leadership such as Betsy Hayes (Associate Program Director, Pediatric Residency Program) and a director for Care without Delay services. The center holds a strong culture and high employee satisfaction (employer rating 4.6/5 from 3 reviews), with favorable scores for compensation, culture, and work-life balance. Key departments include Medical (majority), Education, Operations, and Research. Notable salary data show physicians earn around USD 253,897/year, Registered Nurses about USD 150,446/year, and Patient Care Coordinators about USD 55,377/year. The organization is part of the Kaiser Permanente network with connections to multiple UC and health system partners, and active talent pipelines from institutions like UCSF, UC Berkeley, and Sutter Health.

Clinic Type

Pediatrics

Address

Mosswood Building, 3505 Broadway, 5th and 6th Floors, Oakland, CA 94611

Phone

510-752-1200

Email

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Opening Hours

Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 5:30 p.m.; Saturday and Sunday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

What are the hours for Pediatrics at Oakland Medical Center?

Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 5:30 p.m.; Saturday and Sunday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregated): 4.6 out of 5 stars (1,985 reviews)
  • US News & World Report: 4 out of 5 stars (146 reviews (specifically for pediatricians at Oakland/Richmond))

Patients praise

  • Many patients report positive, professional, and caring interactions with individual pediatricians
  • Specific doctors praised for being patient, calm, good listeners, and clear communicators
  • Recognition of the hospital's status as a teaching facility and general competence in various medical areas

Common complaints

  • Long wait times for appointments and phone services
  • Concerns about staffing levels at clinics and pharmacies
  • Varied bedside manner among individual physicians, with reports of some doctors feeling rushed or disengaged
  • Frustration with administrative processes and communication regarding grievances

"We take our 10 month old son to Dr. Jennifer Tenney at Kaiser Oakland and she is WONDERFUL. She's extremely patient and calm, has a great bedside manner... The only negative thing I can say is that she is frequently behind schedule..."

— Berkeley Parents Network

"Refused to accept that my child is autistic, despite numerous 3rd party experts... Just so that they could save a couple $$ not having to provide treatment for her. Never responded to a grievance but lied about it several times..."

— Better Business Bureau (BBB)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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