Oakland, CA Family Doctors - Sutter Health
Primary Care • Oakland, CA
About
Summary: - The search result centers on Alta Bates Summit Medical Center (Alta Bates Campus) in Berkeley, CA, part of the Sutter Health network. - It is not located in Oakland, and no family doctors or Oakland-based primary care clinics are listed for Sutter Health in this result. - The facility is a not-for-profit hospital serving Oakland and Berkeley, with multiple contact numbers and two Berkeley addresses. It has 28 employees and annual revenue in the $200–500 million range.
Clinic Type
Primary Care
Address
2450 ASHBY ST, Berkeley, California 94705, us
Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health Official Site (Dr. Shamila A. Panjwani): 5/5 (65 reviews)
- Zocdoc (Dr. Pierrette Lenoir): 4.8/5 (44 reviews)
- Healthgrades (Dr. Andrea Franchett): 4.2/5 (5 reviews)
- Healthgrades (Dr. Anthony Jones): 3.9/5 (11 reviews)
- WebMD (Dr. Sheetal Shetty): 3.5/5 (5 reviews)
Patients praise
- Many individual doctors receive high ratings for bedside manner, clinical knowledge, and patient rapport
- Physicians described as thorough, thoughtful, and communicative
- Patients value high-quality clinical care when accessed successfully
Common complaints
- Difficulties with billing and collections (misbilling, lack of email contact, complex multi-department billing)
- Challenges with appointment scheduling and responsiveness (long wait times, unanswered calls, rescheduled appointments)
- Complaints regarding office staff competency and communication
- Concerns about clinical management and quality of care coordination
"Dr Malone has been our family doctor for over 20 years, she communicates in detail, just ask any question, she will always give you a professional answer..."
— MapQuest/Yelp Patient Review"My issue is with their billing and scheduling... Sutter refused to submit this and now we are out thousands of dollars. Our second issue is that now they can't seem to keep our appointments."
— Better Business Bureau ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Karen Kline, PA-C | Family Medicine in Castro Valley, CA | Sutter Health — May 13, 2026
- Dr. Gina R Wang | Internal Medicine Doctor in Oakland, CA | Sutter Health — Jun 11, 2026
- Dr. Ella Khan | Family Doctor in Albany, CA | Sutter Health — Apr 14, 2026
- Dr. Shirley A. Tucker-Harris | Internal Medicine Doctor in Oakland, CA | Sutter Health — Jul 1, 2026
- Dr. Nancy Serpa | Family Doctor in Fremont, CA | Sutter Health — Jun 24, 2026
Information sourced from the clinic's website as of July 10, 2026.
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