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ProHealth Care

4.9 out of 5 · 234 reviews

Medical Lab Services • Oconomowoc, WI • Since 1914

About

Summary: ProHealth Care, a nonprofit healthcare provider based in Waukesha, WI, offers comprehensive Laboratory Services across its facilities, including Oconomowoc Memorial. The system employs Medical Technologists/MLS-MLT staff and provides opportunities such as 0.5 FTE day shifts and PRN/Pool positions. Oconomowoc Memorial Hospital is a key campus within ProHealth Care, with ongoing job postings for laboratory roles (MLS/MLT) and related clinical support. For current openings and specifics, refer to the ProHealth Care careers pages linked to Oconomowoc Memorial.

Clinic Type

Medical Lab Services

Address

ProHealth Oconomowoc Memorial Hospital, 791 Summit Ave., Oconomowoc, WI 53066

Phone

Main: 262-569-0253

Email

CustomerRelationsOnlineInquiry1@phci.org

Opening Hours

Sunday: Closed; Monday–Friday: 7:00 AM – 5:00 PM; Saturday: 8:00 AM – 12:00 PM

Services Offered

  • Laboratory Services
  • outpatient lab services
  • hospital-based lab

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours of operation?

Sunday: Closed; Monday–Friday: 7:00 AM – 5:00 PM; Saturday: 8:00 AM – 12:00 PM

This is a hospital-based lab. Please check with your insurance plan or review your coverage before selecting this location for outpatient lab services.

This is a hospital-based lab. Please check with your insurance plan or review your coverage before selecting this location for outpatient lab services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • promallu.com: 4.9/5 (234 reviews)
  • Vivian Health (hospital page, not lab-specific): 3.7/5 (10 reviews)

Patients praise

  • Fast and convenient walk-in experience
  • Friendly and professional phlebotomists/nurses
  • Gentle blood draws with little/no pain

Common complaints

  • Impersonal or time-consuming check-in process (kiosk / extra questions / required paperwork)
  • Billing/overbilling and coding issues for lab services
  • Rude staff/argument related to medical claims (not strictly lab-only, but involves visit tied to medications/labs)

"“Walked in the door at 7:05am and was out less than 10 minutes later… Front desk staff and the nurse that took my blood were both so sweet and personable.”"

— promallu.com (ProHealth Care's Laboratory Services - Oconomowoc)

"“Check in process however is very impersonal. There is a person there but they make you go to a kiosk to check in. Frustrating and time consuming for patients.”"

— promallu.com (ProHealth Care's Laboratory Services - Oconomowoc)

"“I was overbilled for lab services… I was also billed for 2 lab services when i only requested 1.”"

— BBB Complaints (ProHealth Care, Inc.)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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