Providence West Olympia Family Medicine
Family Medicine • Olympia, WA
About
Providence West Olympia Family Medicine in Olympia, Washington offers comprehensive family medicine care including preventive health care, immunizations, screenings, and diagnosis and treatment of chronic and acute illnesses. The clinic provides services for adults and children, including pediatric primary care, internal medicine, laboratory and diagnostic imaging services, diabetes education, and nutrition counseling, with same-day appointments available for established patients.
Clinic Type
Family Medicine
Address
1620 Cooper Point Road SW, Olympia, WA 98502
Phone
360-486-6710
CHI@providence.org
Opening Hours
Mon - Fri: 7 a.m. - 6 p.m.
Telehealth
Get Care Online with ExpressCare Virtual - Live video with a board-certified provider within our network of care. Visits start at $99. Many insurance plans accepted. 7 days a week, extended hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Information provides overview of accepted plan types; verify with provider for specific coverage
Cash, Credit/Debit Card, Insurance, Providence billing support price estimate available, Self-pay, Medicaid may be accepted depending on plan
Languages Spoken
Pricing
FAQs
What services are offered?
Preventive health care, immunizations and screenings; diagnosis and treatment of chronic and acute illnesses; coordinated care with other providers; same day appointments for established patients.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.7/5 stars (1,467 reviews)
- Birdeye (Aggregate): 4.6/5 stars (1,397 reviews)
- BestProsInTown: Not explicitly stated (mixed sentiment) (147 reviews)
Patients praise
- Some patients report positive, efficient, and kind experiences with specific providers
- Ease of use with MyChart mentioned by some patients
- Timely appointments reported by some users
Common complaints
- Difficulties with continuity of care (frequent provider turnover)
- Communication challenges including difficulty reaching the clinic by phone and redirected calls
- Concerns regarding the billing process and appointment structure for new patients
- Perception of rushed visits
"I feel like I get a new provider more often than I get new shoes. My last experience felt like they had a goal of getting me out of there as quickly as possible."
— LocalityBiz Review"Providence needs to improve communication with patients. Calling from multiple 855 numbers makes it difficult to know who is calling resulting in many missed calls. Any calls made to the clinic are diverted to the care team voice mail. So, you never connect."
— LocalityBiz Review (Marcia S.)"NEW PATIENT HEADS UP!! If you think your first appointment (at least 4 months out) is an exam, you are wrong. It's a cash cow chat with the doctor & not your wellness care visit."
— LocalityBiz Review (Rosann J.)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Teen and Young Adult Pregnancy Clinic at St. Peter Family Medicine — Dec 9, 2025
- Providence Medical Group Teen and Young Adult Pregnancy Clinic - ThurstonTalk — Mar 4, 2026
- Expanding access to care: a new primary care clinic coming to Ensign Road — Jun 10, 2026
- Providence Swedish South Puget Sound welcomes new class of residents! — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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