MultiCare Capital Urology
Urology • Olympia, WA
About
Summary: It’s a 107-bed community hospital opened in 1985 and part of the MultiCare Health System. Services cover a broad range of medical care for the South Sound region (Thurston, Mason, Lewis, Grays Harbor counties). The center emphasizes evidence-based care and continuity of care with community-based services. Key details: address at 3900 Capital Mall Dr SW, Olympia; phone 1-360-754-5858; headquarters in Olympia; industry: Hospitals and Health Care; privately held; part of MultiCare Health System.
Clinic Type
Urology
Address
Capital Urology, McPhee Rd, MultiCare (exact street address not fully provided in extracted text)
Phone
360-596-4614
annualgiving@multicare.org
Opening Hours
Monday - Friday: 8am - 5pm
Telehealth
Yes
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
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FAQs
What are the clinic hours?
Monday - Friday: 8am - 5pm. Holidays: Closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Patrick Murray): 4.8/5 (based on 71 reviews) (71)
- MultiCare official site (Dr. Patrick Murray): 4.7/5 (457 (aggregated provider ratings))
Patients praise
- Highly regarded, knowledgeable, and professional medical staff and doctors
- Clear communication and thorough explanations from providers
- Efficient in-office experience once seen by a provider
- Convenient local access for patients in the Olympia area
Common complaints
- Difficulty reaching the office by phone
- Poor, dismissive, or incompetent front-office staff service
- Significant delays in scheduling and processing referrals
- Lack of responsiveness to patient messages and post-surgery concerns
"The entire staff were friendly and very helpful... The practice runs very efficiently from the check-in desk to the providers. Super short waits, discussions are never rushed."
— Patient review on LocalityBiz"The Doctors and Medical staff are great! That's where it stops! The office staff are the most incompetent, dismissive and condescending people I've ever dealt with!"
— Patient reviews on YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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