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Psychiatric Care - Behavioral Health - Nebraska Medicine

5 out of 5 · 140 reviews

Mental Health/Psychiatry • Omaha, NE • 2 Clarkson Tower locations (Clarkson Tower and Poynter Hall) + Psychiatry Clinic at Clarkson Tower locations

About

Psychiatric Care at Nebraska Medicine in Omaha, NE provides diagnostic evaluations, second opinions, and treatment for a wide array of mental health problems. Services include outpatient and inpatient psychiatric care, medication management, talk therapies, video/telehealth services, psychological preparation for medical treatments, developmental disabilities counseling, and emergency psychiatric services at multiple locations.

Clinic Type

Mental Health/Psychiatry

Address

4350 Dewey Ave., Omaha, NE 68105; Psychiatry Clinic at Poynter Hall 510 S. 42nd St. Omaha, NE 68131

Phone

800.922.0000

Email

twilson@nebraskamed.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes (video interaction throughout Nebraska and neighboring states)

Emergency Care

Adult Psychiatric Emergency Services at Clarkson Tower

Services Offered

  • diagnostic evaluations
  • second opinions
  • treatment for a wide array of mental health problems
  • outpatient psychiatric services
  • inpatient services when necessary
  • video/telehealth services
  • medication management
  • talk therapies
  • psychological preparation for medical treatments
  • developmental disabilities counseling
  • emergency psychiatric services

Technology & Equipment

  • evidenced-based medication
  • talk therapies
  • video interaction/telehealth

Team

  • masters level therapists — therapists

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Psychiatry Clinic at Poynter Hall): 2.5/5 stars (45 reviews)
  • TreatmentSeekers: 3.0–3.1/5 stars
  • Nebraska Medicine (Psychiatry Clinic at Poynter Hall internal data): 5/5 stars (140 ratings)

Patients praise

  • Nationally ranked and recognized psychiatric program
  • High overall provider ratings reported by some clinic sources (e.g., 5/5 at Psychiatry Clinic)
  • Comprehensive care including subspecialty programs like anxiety treatment
  • Academic-affiliated training environment providing access to specialized faculty

Common complaints

  • Reports of dismissive, condescending, or judgmental provider behavior
  • Frustration with appointment scheduling and wait times
  • Complaints regarding medication management or misdiagnosis experiences
  • Dissatisfaction with communication and lack of feeling heard/respected

"Dismissive, doesn’t listen to patient misdiagnosed... I asked her to check the diagnosis and make sure it was accurate, she refused."

— Healthgrades review for Dr. Rebecca Wysoske

"Awful. She's rude, judgmental, accuses patients of ridiculous things, is condescending, and has a bad attitude."

— Healthgrades review for Dr. Lauren Edwards

"I go into the facility and the doctor ignored me. I would not recommend this medical facility … was so rude and condescending to me."

— Yelp review for Nebraska Medicine

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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