Ophthalmology & Optometry - Onalaska
Optometry • Onalaska, WI
Clinic Type
Optometry
Address
191 Theater Road, Onalaska, WI 54650
Phone
877-858-0398
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Opening Hours
Ophthalmology & Optometry (Eyes) Hours: Mon-Wed 7:00 AM - 7:00 PM; Thu 7:00 AM - 1:00 PM; Fri 8:00 AM - 5:00 PM
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What should I bring for my first appointment?
For your first appointment, bring your current prescription information or medical records from non-Mayo Clinic Health System facilities. Complete a medical records release form to authorize the transfer of health records from another health care facility to us. Visit our Medical Record Forms page for this form and other forms in multiple languages.
What are my payment options, and do you offer financial assistance?
Visit the billing page of your preferred location for information on insurance, billing and payments. We serve patients in difficult financial circumstances and offer financial assistance to those with an established need to receive medically necessary services. Learn more about financial assistance options.
Can you provide a second opinion?
Yes — call the appointment number at your preferred eye care location.
Do you have an after-hours number in case of emergency?
Always call 911 in case of emergency. For after-hours help with other issues, review our convenient care options.
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Gundersen Health System (Angela K Darveaux, OD): 4.9 out of 5 (74 reviews)
- Gundersen Health System (Ashley K Stehl, OD): 4.9 out of 5 (99 reviews)
- Gundersen Health System (Todd A Verdon, OD): 4.9 out of 5 (107 reviews)
- Gundersen Health System (Robert O Funk, MD): 4.8 out of 5 (110 reviews)
- Gundersen Health System (Filomena C Larson, OD): 4.9 out of 5 (92 reviews)
- Birdeye (Robert Ruprecht): 5.0 out of 5 (2 reviews)
Patients praise
- Providers are generally described as knowledgeable, professional, and thorough
- Many patients report feeling well-cared for and comfortable during examinations
- High overall satisfaction with individual doctor interactions, often exceeding 4.8 out of 5 stars
- Staff members, when not cited for issues, are sometimes described as helpful and friendly
Common complaints
- Long wait times in exam rooms or to order eyewear
- Staff perceived as unprofessional, unfriendly, or dismissive
- Technical issues with online portals like MyChart or check-in systems
- Concerns regarding recent organizational changes (e.g., Emplify health merger) impacting quality and efficiency
- Staff rushing through appointments
"The doctor and her tech were great but overall I wouldn't recommend the Onalaska eye clinic"
— Gundersen Health System patient review"The merge with Emplify doesn't seem to be going well, based upon our experiences with a significant number of appointments lately... The great care that was provided previously by Gundersen is in danger of being compromised."
— Gundersen Health System patient review"Everyone I encountered was helpful, patient, and very professional. Dr V is the best. He explains everything very well and answers all of my questions thoroughly."
— Gundersen Health System patient review for Dr. Todd VerdonSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ophthalmology & Optometry - Gundersen Health System — Jan 16, 2026
- Angela K Darveaux, OD - Onalaska, WI - Optometry - Find a Provider — Aug 16, 2025
- Pearle Vision in Onalaska, WI | Eye Care & Eyewear — Sep 6, 2025
- Dr. Anna S Kitzmann, MD - Onalaska, WI - Find a Provider — Dec 7, 2025
- Family Vision Center | Your Eye Doctors in La Crosse & Tomah, WI — May 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
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