CNY Orthopedics
Orthopedic Surgery • Oneida, NY • Multiple locations (Oneida, Rome, New Hartford) locations
About
CNY Orthopedics is an orthopedic surgery practice with locations in Oneida, Rome, and New Hartford, New York. The clinic treats injuries and conditions of the shoulder, knee, hip, ankle, and elbow, including ACL reconstruction, rotator cuff repair, joint replacement, and sports medicine. Same-day appointments are available on Tuesdays, Thursdays, and Fridays.
Clinic Type
Orthopedic Surgery
Address
Oneida, Rome, or New Hartford locations per the page
Phone
(315) 960-3940
info@oneidahealthcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.9 out of 5 stars (75 reviews)
Patients praise
- High patient satisfaction with Dr. Khalid's skill and approachability
- Efficient office staff efficiency noted by some patients
- Clear and helpful explanations of procedures and success probabilities
- Good follow-up care after procedures
Common complaints
- Communication issues, specifically regarding not returning patient calls
- Perceived condescension from medical staff
- Frustrations with administrative processes, such as insurance denials and scheduling delays
- Lack of clarity provided regarding scans and injuries during appointments
"Frank assessment of probability of success considering age, physical condition and extent of damage to be repaired. Quick scheduling with office. All questions and concerns were clearly answered to satisfaction."
— Birdeye Review"This place is ridiculous. They don't call patients back and Dr Khalid is condescending. I've been waiting over 2 months for my knee surgery I got a denial from my insurance and I asked Dr Khalid's office to review that and nothing's happened."
— Birdeye ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- St. Joseph’s Health Orthopedic & Spine Care Expanding Access to High-Quality, Specialized Orthopedic Care in CNY – Central NY MD News — Jun 10, 2026
- A New Era in Orthopedic Care - Mohawk Valley Living — Sep 2, 2025
- St. Joseph’s Health expands orthopedic, spine care with launch of new practice – Central New York Business Journal — Nov 19, 2025
- Evolve Orthopedic Partners Welcomes Syracuse Orthopedics Specialists and New York Spine & Wellness Center to Its Organization | Evolve Orthopedic Partners — Jan 13, 2026
- Specialist One Day Surgery Strategic Partnership with Evolve — Jan 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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