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Primary Care Services | UCI Health | Orange County, CA

3.6 out of 5 · 75 reviews

Family Medicine • Orange, CA • Since 1971

About

- UCI Health is Orange County’s only academic health system, with Fountain Valley Regional Hospital and Medical Center as part of its network. - Fountain Valley Regional Hospital and Medical Center (now part of UCI Health since March 26, 2024) operates in the Hospitals and Health Care sector, headquartered in Fountain Valley, CA. - Key services and focus areas mentioned include heart and stroke care, mother-baby care, orthopedics, diabetes education, wound care, pediatric care, women’s health, brain neurosurgery, outpatient nutrition, weight loss surgery, and access to patient portals. - UCI Health position: a public-facing academic health system with multiple facilities, expanding through acquisitions (e.g., the four Tenet hospitals noted in 2024, contributing to Orange County presence). - Locations: primary site at 17100 Euclid Street, Fountain Valley, CA 92708, plus additional Orange County offices in the region (Orange and Fountain Valley area). For direct primary care providers or clinics, you may want to visit the UCI Health or Fountain Valley/Orange County facility pages to locate a primary care physician or clinic near you.

Clinic Type

Family Medicine

Address

UCI Health, Orange County, CA

Phone

714-456-7002

Email

carriem1@hs.uci.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Family Medicine
  • Wellness visits
  • Chronic disease management
  • Preventive care
  • Pediatric care
  • Senior health
  • Diabetes management
  • Surgery preparation support
  • Care coordination
  • Patient education
  • Online appointment scheduling
  • Patient portal access

Insurance & Payment

—

Languages Spoken

—

FAQs

How can I schedule an appointment?

You can schedule online or call 714-456-7002.

What is UCI Health’s approach to primary care?

Focus on treating the whole person with prevention, early diagnosis, and personalized care.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UCI Health Provider Profile (Dr. Betzy K. Salcedo): 4.7 out of 5 (207)
  • Healthgrades (Dr. Laetitia Truong): 4.8 out of 5 (339)
  • Birdeye (UCI Health — Yorba Linda): 3.6 out of 5 (75)

Patients praise

  • knowledgeable, patient, and thorough physicians
  • professional and kind medical/nursing staff
  • clean and well-maintained medical facilities
  • efficient appointment scheduling and helpful call center support
  • some locations offer convenient walk-in hours and on-site lab services
  • strong emphasis on listening to patient concerns and effective communication

Common complaints

  • long wait times for appointments and in waiting areas
  • unfriendly or rude front desk staff/receptionists perceived by some patients
  • concerns regarding billing practices and unexpected charges
  • some reports of poor follow-up or difficulty reaching primary care providers
  • instances of perceived lack of thorough physical examinations

"The doctor that saw me was Dr. Maria Kim. She was AMAZING! I felt like she listened to everything I had to say and took her time to explain things to me."

— UCI Health — Tustin patient review

"Very poor follow up and inability to see my primary care doctor. Several unfilled promises to call back or order (urgent) pain meds for shingles."

— Dr. Laetitia Truong patient review

"I’m a pregnant patient of Dr. Lopez and overall very satisfied with her care and the UCI experience. However, there seriously need to be some rules in the waiting area at the lab."

— UCI Health Family Health Center — Santa Ana patient review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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