St. Jude and St. Joseph Heritage Medical Group
Internal Medicine • Orange, CA • Multiple (Orange County and surrounding areas) locations
Clinic Type
Internal Medicine
Address
Orange locations include 845 W. La Veta Ave., Orange, CA 92868 (and other listed sites such as Fullerton, Yorba Linda, Garden Grove, Anaheim Hills, Brea, Tustin, Orange - Chapman)
Phone
(714) 705-2120 (example for Douglas George Clark
ProvidenceOCHDContactCenter@providence.org
Opening Hours
Mon - Fri: 8 a.m. - 5 p.m.
Telehealth
Not explicitly stated; not confirmed
Emergency Care
Not specified
Services Offered
Team
Insurance & Payment
Not explicitly enumerated; common for Heritage Medical Group locations to accept multiple plans; refer to locations page for specifics
Pay My Bill, Patient Forms, Accepted Insurance Plans
Languages Spoken
FAQs
What services do internal medicine physicians provide?
Primary care and chronic illness treatment for adults, including treatment for high blood pressure, diabetes, asthma, arthritis and heart disease.
Patient Forms
Access patient forms via the site; not a direct FAQ but a listed item on the page.
Pay My Bill
Pay My Bill is available online.
Accepted Insurance Plans
Listed as a site item; specifics not enumerated on the page.
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Providence Official Website: 4.8 - 4.9/5 overall on official Providence platforms (thousands of ratings across various locations)
- Yelp: Typically low on general public review sites like Yelp (Varies per site/location)
- Birdeye: 4.7/5 (1,126 reviews)
Patients praise
- Patients often report satisfaction with the quality of care and professionalism of individual physicians
- Positive feedback regarding the thoroughness and attention to detail by doctors and staff
- General appreciation for the convenience and facility environment, including access to urgent care
- High satisfaction ratings reported on official provider platforms compared to third-party review sites
Common complaints
- Difficulties scheduling timely appointments and follow-ups
- Reports of dismissive or poor customer service, particularly over the phone
- Challenges with communication and care coordination, such as delays in referrals or test results
- Frustration with administrative processes, including billing and navigation of third-party systems
"I first contacted them on a Friday, and by Thursday, nothing had changed—just “It’s pending” with no real explanation... Health care should mean compassion, but I feel abandoned."
— Healthgrades user review"St. Joseph Heritage Family Medicine... is highly regarded for providing excellent care in a clean and welcoming environment. Patients appreciate the kind and courteous staff."
— BestProsInTown overview"The right hand doesn’t know what the left hand is doing. Keep sending me back and forth."
— Birdeye user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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