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St. Joseph and St. Jude Heritage Medical Group

Otolaryngology (ENT) • Orange, CA • Multiple in Orange County locations

About

St. Jude and St. Joseph Heritage Medical Group's ENT – Otolaryngology department in Orange, California provides board-certified otolaryngologists trained in medical and surgical management of ear, nose, throat, head and neck disorders. Services include treatment of sinus problems, allergies, sleep apnea, hearing problems, vertigo, snoring, tonsil and adenoid conditions, voice disorders, and neck masses, along with surgical procedures such as nasal and sinus surgery, ear surgery, facial plastics and reconstruction, and pediatric otolaryngology.

Clinic Type

Otolaryngology (ENT)

Address

Orange, CA

Phone

714-543-2000

Email

ProvidenceOCHDContactCenter@providence.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • ENT – Otolaryngology
  • Otolaryngology
  • head and neck surgery
  • nasal and sinus surgery
  • ear surgery
  • voice disorders
  • sleep apnea
  • tonsil and adenoid conditions
  • pediatric otolaryngology
  • tubes
  • tonsils and adenoids
  • congenital head and neck conditions
  • facial plastics and reconstruction
  • thyroid problems
  • neck masses
  • hearing problems
  • vertigo
  • snoring
  • sinus problems
  • allergies
  • pediatric ENT services

Team

  • Robert Del Junco, MD, MD — Otolaryngology
  • Faramarz Alizadeh Shabdiz, MD, MD — Otolaryngology
  • Kevin Chung-Kai Huoh, MD, MD — Pediatric Otolaryngology

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye, Facebook: Generally positive, with some platforms showing ratings between 4.7 and 4.8 out of 5 stars (e.g., St. Jude Heritage Medical Group). Facebook shows 90% recommendation rate. (Varies significantly by platform, ranging from 1 to over 1,100 reviews.)
  • Healthgrades, Vitals, U.S. News & World Report, PissedConsumer: Individual provider ratings range widely, from 1 to 5 stars depending on the doctor and patient experience. Group ratings on some platforms are as low as 1 to 2 stars. (Varies significantly by provider.)

Patients praise

  • Professional and knowledgeable medical staff
  • High patient trust and satisfaction for specific, long-standing providers
  • Comprehensive range of ENT services offered
  • Positive outcomes reported by some surgery patients

Common complaints

  • Difficulties with administrative tasks and appointment scheduling
  • Long delays and communication issues with staff/claims departments
  • Patient dissatisfaction with bedside manner and perceived lack of empathy by some providers
  • Complaints regarding follow-up care and responsiveness to medical needs

"Their 'caregiver' title feels like a cruel joke. My well-being seems irrelevant, and their approach is heartbreaking."

— Healthgrades patient review

"Dr. Robinson is the [best] doctor that I have seen. He takes quality time, explains everything... and is very gentle."

— Vitals patient review

"He is old, [outdated]... and puts a terrible face on [the] hospital as an organization."

— Healthgrades patient review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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