Parkway Health Center
Urgent Care • Orem, UT
About
Parkway Health Center in Orem, Utah offers family medicine, urgent care, optometry, dermatology, physical medicine and rehabilitation, and an on-site pharmacy. Same-day appointments are available for urgent care concerns and primary care, though all visits must be scheduled in advance; urgent care is available only through virtual care. The center serves the Orem and Provo communities.
Clinic Type
Urgent Care
Address
145 West 1300 South
Phone
801-234-8600
patientbilling@hsc.utah.edu
Opening Hours
Sunday: Closed\nMonday - Friday: 7:30 AM – 5:30 PM\nSaturday: Closed
Telehealth
Same-day appointments available; urgent care is available through virtual care; appointments required; no walk-in urgent care
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Same-Day Care Available?
Same-day appointments are available for many urgent care health concerns; all appointments must be scheduled ahead of time. We no longer offer walk-in urgent care services. Urgent care is only available through virtual care.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 5.0 out of 5 (Urgent Care) (Not explicitly stated total count in source)
- BestProsInTown: Not explicitly stated numerical rating (83 reviews)
- WebMD: Not explicitly stated numerical rating (2 reviews)
Patients praise
- Efficient and caring medical services reported by many patients
- Praise for specific providers for their bedside manner and thoroughness in care
- Professional and helpful nursing and reception staff in clinical areas
- Convenience of having multiple health services, such as urgent care and a pharmacy, in one location
Common complaints
- Reports of poor bedside manner and unprofessional behavior from certain staff members (specifically in the pharmacy)
- Complaints regarding administrative issues, such as failure to follow through on prescriptions or tests, and billing concerns
- Frustration with communication delays or lack of notification regarding prescription readiness
"I went in very flustered... the receptionist was extremely nice and very patient... I waited less than 5 minutes to be taken back. The MA, Regina, was very thorough... She was wonderful!"
— A Better Place review"Dr. Kerr is absolutely the worst physician. He does nothing he says he will do. He does not call in scripts or tests."
— WebMD review"The pharmacist Bryce who works here is rude and extremely unprofessional. Every single time I’ve had an interaction with him has been so bad."
— LocalityBiz pharmacy reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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