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Oswego Health

4.9 out of 5 · 2,000 reviews

Women’s Health • Oswego, NY • Since 1881

About

Oswego Health (Oswego Hospital) is a nonprofit healthcare system headquartered in Oswego, NY, offering a full range of services across the county. Key points: - System and facilities: Oswego Health includes Oswego Hospital (a 164-bed acute care facility) plus the Manor at Seneca Hill (24-hour skilled nursing, rehab, Adult Day Health) and Springside at Seneca Hill (independent senior retirement living). - Services relevant to women’s health: Women’s Services is a named program within Oswego Hospital, with leadership updates noted (e.g., Director of Women’s Services appointment in 2023). The system provides general hospital services, maternity, and related women's health care offerings. - History and scope: Founded in 1881, Oswego Health has evolved from a single hospital to a regional system that includes urgent care, lab and medical imaging, surgical, behavioral health, and wellness services. - Accessibility: Urgent care facilities and imaging/lab services are available throughout the county, with Oswego Health actively serving women’s health needs alongside other medical specialties. - Contact and identity: Private nonprofit, headquartered in Oswego, NY. Main contact listed: 315-349-5511 / 315-349-5818.

Clinic Type

Women’s Health

Address

110 W. Sixth St., Oswego, NY 13126

Phone

315.349.5511

Email

caremanagement@oswegohealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Women's health services
  • Breast care
  • Maternity Center
  • Cardiac care
  • Primary care
  • Imaging
  • Rehabilitation
  • Pelvic floor therapy
  • Oncology services
  • Radiation oncology services
  • Bone and breast screenings
  • Annual wellness visits
  • Sick visits
  • Fertility/Infertility information (implied by infertility stats)

Technology & Equipment

  • state-of-the-art diagnostic equipment

Team

  • Lisa Lai, MD — fellowship-trained breast care surgeon

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • rater8: 4.93/5 (2K Ratings)
  • ComplaintsBoard: 3.0/5 (0 reviews and 2 complaints)
  • rater8 (for specific provider): 5.0/5 (65 Ratings)

Patients praise

  • High patient satisfaction scores reported on independent platforms (e.g., 4.93/5 on rater8)
  • Recognition for high-quality labor and delivery care (Healthgrades 5-star recipient)
  • Some providers highly praised for listening to patients, professionalism, and compassion
  • Positive experiences regarding thoroughness and quality of care for some patients

Common complaints

  • Reports of long wait times in the emergency department
  • Concerns regarding bedside manner of some doctors, midwives, and nurses
  • Complaints about unprofessional or rude front desk staff and communication issues
  • Instances of perceived negligence or inadequate follow-up on medical concerns
  • General reports of neglectful staff behavior

"Ruth is the best physician I have ever had, she actually takes time with you during appointments and listens. She does everything she can to help you, you don't feel like just another number with her you feel heard and seen."

— rater8 (Patient review)

"...this hospital is the worst place I’ve ever been to. The staff treat you horribly and if I could have this place removed I would."

— A Better Place (Patient review)

"Everyone was extremely kind and I felt that the best quality care was given, compared to previous experiences! ... I would 10/10 recommend DoMonique and the practice as a whole!"

— LocalityBiz (Patient review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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