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AdventHealth Ottawa

4.5 out of 5 · 256 reviews

Urgent Care • Ottawa, KS

About

AdventHealth Ottawa in Ottawa, Kansas offers emergency department care 24/7 for life-threatening illnesses and injuries, along with urgent care, express care for adults and pediatric patients, lab services, and 24/7 virtual urgent care. The facility coordinates ambulance services and provides collaborative treatment planning with advanced facilities for patients requiring further evaluation.

Clinic Type

Urgent Care

Address

1301 South Main Street, Ottawa, KS 66067

Phone

+1 785-229-8200

Email

sara.lissauer@adventhealth.com

Opening Hours

Mon–Fri 8:00 am–4:30 pm (for scheduling; not necessarily ER hours)

Telehealth

24/7 Virtual Urgent Care

Emergency Care

ER/Trauma center

Services Offered

  • Emergency Department
  • Urgent Care
  • Express Care
  • Ambulance coordination
  • Pediatric care (Express Care mentions adult and pediatric providers)
  • Lab services (schedule a lab appointment)
  • Telehealth/Virtual Urgent Care (24/7)
  • MyChart access

Insurance & Payment

—

Not specified on page

Languages Spoken

—

Current Offers

Express Care at Ottawa

FAQs

When should I go to the AdventHealth Ottawa ER?

For emergencies or life-threatening illnesses or injuries; 24/7 care.

View Lab Results

Not a question; appears as a link text for patient portal actions.

Pay Bills

Not a question; appears as a link text for patient portal actions.

Message Your Care Team

Not a question; appears as a link text for patient portal actions.

Schedule Appointments

Not a question; appears as a link text for patient portal actions.

24/7 Virtual Urgent Care

Not a question; appears as a link text for virtual care option.

Awards & Accreditations

  • Award-Winning Emergency Care

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.5 out of 5 stars (based on 256 reviews) (256 reviews)
  • Healthgrades: 63% Patient Experience Rating (N/A)

Patients praise

  • Professional and amazing medical staff (e.g., Dr. Goodwin)
  • Efficient check-in processes for some patients
  • 87% patient recommendation rate reported by US News

Common complaints

  • Long wait times
  • Dissatisfaction with emergency care experiences
  • Communication gaps regarding post-discharge care and medication side effects

"My visit went perfectly. No issues at check in, no long waiting period to see the doctor and the procedure was performed as described. I was very comfortable with the entire process."

— Birdeye

"This has always been my go to hospital. I've had ton of medical issues. But tonight I have to say was the worst experience of my life."

— Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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