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Locations Search | MercyOne

4.8 out of 5 · 145 reviews

Primary Care • Ottumwa, IA • Since 1998

About

MercyOne has 19 locations in the United States. If you’re specifically looking for MercyOne in Ottumwa, IA, the site lists general MercyOne locations in Iowa but does not show an Ottumwa address in the provided highlights. For precise Ottumwa services (address, hours, departments), you may need to visit MercyOne’s Locations page and search for “Ottumwa” or use their site search.

Clinic Type

Primary Care

Address

Des Moines, IA 50314, US

Phone

641-428-7297

Email

todd.mizener@mercyone.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Ratings.MD: 4.9 out of 5 (64 verified ratings (per provider))
  • MercyOne Official Website: 4.8 out of 5 (81 ratings)

Patients praise

  • Providers described as caring, passionate, and thorough
  • Staff noted for listening to patients and explaining medical conditions clearly
  • Patients felt treated with respect

Common complaints

  • Clinic closure causing patient stress and lack of access to local care
  • Difficulty finding new providers in the region
  • Some reports of inconsistent follow-up care

"She truly cares about her patients."

— Patient review for Kimberly Brown, ARNP

"I feel that Heather Easton cares about my health and explains everything to me."

— Patient review for Heather Easton, ARNP

"It took her nearly a year to find a new doctor. She picked a provider at MercyOne in Ottumwa... however, now that MercyOne is closing... she’ll have to decide if she’ll travel to see her current doctor, or just head straight to her specialist team."

— KTVO News report on clinic closure impact

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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