Mercy Health — Heart and Vascular Institute, Cardiology
Cardiology (Heart Care) • Paducah, KY
About
Clinic Type
Cardiology (Heart Care)
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Google reviews): 4.8 out of 5 stars (based on 57 reviews) (57)
- Mercy Health (Deborah L. Bray, APRN-CNS): 4.8 out of 5 stars (29 reviews / 241 ratings)
- Mercy Health (Dr. Thomas A. Williams, Jr.): 4.8 out of 5 stars (31 reviews / 252 ratings)
Patients praise
- frequent praise for caring, professional, and knowledgeable staff and providers
- many patients report clear communication and effective listening skills from practitioners
- high levels of patient confidence in the treatment received
Common complaints
- reports of appointment scheduling issues, including last-minute changes and mistakes
- some patient concerns about physician bedside manner, specifically being perceived as rushed or uncaring in isolated instances
"I am happy with the caring and capable treatment I have received at Cardiology. They are always friendly and helpful."
— Birdeye (Google review)"I have been coming to this facility for quite sometime. I have never encountered a negative issue. That covers a span of about 12 years."
— Mercy Health patient review"The staff was great, thus the 2 stars. The Dr. gave off bad vibes from the time he walked in... he was rude, unfriendly, in a hurry, and seemed somewhat uncaring."
— Healthgrades review regarding a specific physicianSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mercy Health Lourdes Hospital awarded for stroke and heart care | News | paducahsun.com — Jul 9, 2026
- Mercy Health-Kentucky taps clinical chief of 2 hospitals - Becker's Hospital Review | Healthcare News & Analysis — Aug 6, 2025
- Baptist Health Medical Group welcomes Electrophysiologist Jacob Elrod - KBSI FOX23 News Cape Girardeau News | Paducah News — Aug 12, 2025
- Baptist Health Paducah reaches milestone in heart care | News | paducahsun.com — Jun 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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