Mercy Health
Gastroenterology • Paducah, KY
About
Mercy Health — Paducah Gastroenterology in Paducah, Kentucky offers gastroenterology services including care for liver, pancreas, and digestive health conditions. Located at 225 Medical Center Drive, Suite 308, the clinic operates Monday through Friday from 8:00 am to 4:30 pm.
Clinic Type
Gastroenterology
Address
225 Medical Center Dr., Suite 308, Paducah, Kentucky 42003
Phone
270-443-0777
emailCompliance@BSMHealth.org
Opening Hours
8:00 am - 4:30 pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
8:00 am - 4:30 pm (typical hours, listed per weekday)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care: 4.0/5.0 (9 ratings)
- Vitals: 3.2/5.0 (5 ratings (with 2 written reviews))
- Mercy Health official site (for individual provider Lucinda C Tucker): 4.8/5.0 (211 ratings and 27 reviews)
Patients praise
- Professional and courteous office staff
- Compassionate and thorough care reported by many patients
- Effective diagnostic abilities and life-saving interventions cited in positive testimonials
- Good communication and follow-up from some providers
Common complaints
- Perceived lack of engagement or empathy from some physicians
- Concerns regarding bedside manner, such as being abrupt or dismissive of symptoms
- Questions about treatment approaches and communication style
"Office staff will see you, not Dr. Jones. My experience is that he is quite abrupt. He is not engaged with patients... I have stopped trusting what he says."
— WebMD Care review of Dr. Ross Jones"LuCinda Tucker is the Best! I have felt heard and seen from my first visit... Lucinda is one of the top 3 providers I've EVER seen. Simply great."
— Mercy Health patient satisfaction review for Lucinda C Tucker"Spoke over me the whole time, said my symptoms were 'just anxiety'... Clearly is burnt out and needs to retire."
— Healthgrades review of a gastroenterologist affiliated with Mercy Health-Lourdes Hospital (note: practice affiliation may vary)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mercy Health to host colorectal cancer awareness event March 6 | News | paducahsun.com — Feb 20, 2026
- Community event promotes colon cancer testing and prevention awareness in Paducah | News | paducahsun.com — Mar 7, 2026
- New radiation facility to enhance Paducah cancer care, Mercy Health Paducah Cancer Center expasion nears completion | News | paducahsun.com — Jun 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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