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Obstetrics in Palatine, IL - Find a Doctor | Banner Health

Obstetrics & Gynecology • Palatine, IL

Services Offered

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Team

  • Jessica Leibhart — DO
  • Christopher Wong — MD
  • Kathryn Dobbs — MD
  • Sarah Moore — MD
  • Rachel Lingreen — DO
  • Emily LaCount — DO
  • Kristin Lynch — CNM
  • Danielle McDonald — DO
  • Sharon Eskam — MD
  • Bonnie Randolph — MD
  • Chandler Sparks — DO
  • Thomas Kenigsberg — MD

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (for local OBGYN): 4.8/5.0 (85 reviews)
  • Banner Health Doctor Finder portal: 4.8-5.0 stars for individual providers (Hundreds of ratings per provider (e.g., 662 for Dr. Wong))

Patients praise

  • Many providers listed with high individual ratings (4.8-5.0 stars)
  • Availability of video visit options
  • Broad range of services in Obstetrics and Gynecology

Common complaints

  • Long wait times for appointments and scheduling issues
  • Dissatisfaction with billing departments and insurance processing
  • Difficulties navigating customer service via phone
  • Complaints about unprofessional staff behavior and lack of empathy

"Banner is at the bottom of the customer experience scale... The back office (scheduling and billing departments) must be incompetent because they can't be that malicious."

— Trustpilot reviewer

"I would never recommend this office to anyone, I have had numerous appointments and each time ran into some sort of issue. Extensive wait time, the staff scheduling me and I show up for them to tell me that they forgot to actually put me in the schedule."

— Patient review of Banner Health Clinic OBGYN

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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