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Express Clinic Primary Care

4.2 out of 5 · 36 reviews

Urgent Care • Palatka, FL

About

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Express Clinic Primary Care - Express Family Care in Palatka, Florida offers urgent care, primary care, and telehealth services. Since 2013, the clinic has served Palatka and surrounding communities with same-day appointments, sick visits, chronic condition management, in-house laboratory testing, imaging services, medical procedures, and an in-house pharmacy.

Clinic Type

Urgent Care

Address

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Phone

%203863260575

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://expressmedfc.com/

Services Offered

  • Urgent care
  • Primary care
  • Telehealth
  • Laboratory services
  • Imaging
  • Medical consultations

Insurance & Payment

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Languages Spoken

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Express Family Care East Palatka (Birdeye): 4.2 out of 5 (36 reviews)
  • Express Urgent Care of Palatka (Trustindex): 3.8 out of 5 (Not stated)
  • Express Urgent Care (Yelp): Not stated in highlights (review snippet shown) (12 photos page; number of reviews not in highlights)
  • Express Family Care (Apple Maps): 3.7 (3 reviews)

Patients praise

  • Friendly, efficient staff and approachable clinicians
  • Rapid follow-up and care coordination (e.g., ordering tests and scheduling oncology/surgery)
  • Patients report being seen quickly / in-and-out service

Common complaints

  • Front desk/staff politeness and competence complaints
  • Long wait times and delays during visits
  • Issues with whether they accept certain patients/insurance or provide certain medication refills

""Dr. Gaines is fantastic, and the office staff matches his level of care—friendly, efficient, and truly on top of things.""

— Birdeye (Express Family Care East Palatka) review snippet

""Front office lady doesn’t really know what she is doing... Her tone is very condescending.""

— Trustindex.io (Express Urgent Care of Palatka) review snippet

""Highly recommend. Everyone was nice, they had me in and out.""

— Trustindex.io (Express Urgent Care of Palatka) review snippet

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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