CarePatrol of Palm Springs
Senior Care • Palm Springs, CA • Since 1993
About
CarePatrol is a nationwide senior care advisory franchise that helps clients find assisted living, memory care, nursing homes, and other elder care options at no cost to the client. The company, privately held and part of Best Life Brands, LLC, operates through a network of offices including locations in Gilbert, Arizona, with a broader footprint in the United States. While the provided data confirms CarePatrol’s general services and branding, it does not list a specific Palm Springs office.
Clinic Type
Senior Care
Address
1760 E Pecos Road, Ste 338, Gilbert, Arizona 85295, US
Phone
(760) 422-6296
services@carepatrol.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (national brand page): 4.1/5 (24 reviews)
- CarePatrol of Palm Springs official website: 10/10 (Multiple (verified customers on official site))
Patients praise
- Personalized and supportive assistance during difficult transitions
- Helpful guidance through complex senior care options
- Responsiveness and kindness of individual staff members
Common complaints
- Concerns regarding prioritizing commissions over client needs
- Allegations of poor vetting of facilities, including placement in understaffed or unsafe environments
- Communication breakdowns and lack of follow-up after issues arose
- Instances of unresponsive service when problems with a placement occurred
"Carrie is the best! She was so helpful and supportive. As I've told her, I wouldn't have been able to get through it all without her help."
— Official CarePatrol of Palm Springs testimonials"My advisor never had a personal experience with any facility of any kind... When things soured, she disappeared. No follow up, no return phone call, nothing."
— Yelp review for CarePatrol (national brand)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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