VIP Urgent Care
Urgent Care • Palm Springs, CA
About
VIP Urgent Care is an independent urgent care provider with three California locations, including Palm Springs and Palm Desert. Open 8am–8pm on weekdays and 9am–5pm on weekends/holidays, they offer walk-in care with minimal wait times. Contact options include multiple local phone numbers and the Palm Desert office address (72630 Fred Waring Dr Ste 101, Palm Desert, CA 92260). The practice emphasizes convenient, prompt urgent care without appointments. Website: vipurgentcares.com.
Clinic Type
Urgent Care (multi-location group)
Address
Palm Desert: 72630 Fred Waring Drive, Palm Desert, CA 92260; Palm Springs: 100 S. Sunrise Way, Palm Springs, CA 92262; Indio: 81930 Highway 111, Indio, CA 92201
Phone
760-969-5999
bianca@vipuc.net
Opening Hours
Monday through Friday 8 am – 8 pm and weekends from 9 am – 5 pm
Services Offered
Technology & Equipment
Insurance & Payment
Languages Spoken
—
FAQs
What services are offered?
Acute Illness & Injuries, X-rays, Lab Testing, Physicals, Infant and Other Services.
What is the average wait time?
Average wait time is expected to be 30-45 minutes but can vary.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.9 star rating (149 reviews)
- MapQuest: average wait time cited (30 to 45 minutes) (77)
- Solv: 5.0 out of 5.0 (1 patient rating)
- Doctor In Town: 3.0 (N/A)
Patients praise
- Friendly/professional staff and doctors in some reviews
- Care described as quick/efficient in some reviews
- Patients report being helped with treatment (e.g., stitches/ointments, X-rays) in some reviews
Common complaints
- Low overall rating on Birdeye (2.9) suggesting dissatisfaction
- Reports of dismissing/insufficient attention to pain or treating issues (e.g., worker’s comp pain dismissal)
- Complaints about incorrect/insufficient medical treatment (e.g., wrong medication/course of treatment, presumed COVID/incorrect testing focus)
- Claims of serious mismanagement of injuries (e.g., foot fracture needing surgery but told not to put weight on it)
"“VIP Urgent Care has a 2.9 star rating with 149 reviews.”"
— Birdeye business profile summary"“Desk staff attentive, nurse was friendly and professional and the doctor came almost immediately after my vitals...”"
— Yelp review highlight"“VIP Urgent Care is terrible! My daughter broke her foot in 3 places and could not put any weight on it. The doctor told her she would need surgery and not put any weight on it. While waiting...”"
— MapQuest reviews excerptSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Veterinary Urgent Care of the Desert Launches Virtual Lobby System for Pet Emergency Services — Oct 13, 2025
- Palm Desert’s Veg ER for Pets Offers 24/7 Emergency Care for Valley Pets — Sep 24, 2025
- Pet Help: The Coachella Valley Again Has a 24-hour Animal Hospital With the Opening of VEG ER for Pets in Palm Desert - Coachella Valley Independent — Jul 17, 2025
- MD VIP office opens in Tempe - Tempe Independent — Jul 17, 2025
Information sourced from the clinic's website as of July 10, 2026.
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