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Palo Alto, CA Dermatologists | Sutter Health Doctors

Dermatology • Palo Alto, CA

About

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Clinic Type

Dermatology

Address

—

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.sutterhealth.org/find-doctor/city/Palo%20Alto/dermatologists-1042264308

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Sutter Health (Dr. Roger C. Lee): 4.9/5 (884 reviews) (884)
  • Sutter Health (Dr. Rachel S. Rigo): 5/5 (73 reviews) (73)
  • U.S. News & World Report (Dr. Julie A. Letsinger): 5/5 (12 reviews) (12)
  • Vitals (Dr. Kevin C. Wang): 4.8/5 (5 ratings) (5)
  • Vitals (Dr. Susan Swetter): 4.6/5 (Not explicitly stated total count)

Patients praise

  • High ratings for individual dermatologists regarding bedside manner and diagnostic accuracy
  • Availability of telehealth options for some providers
  • Expertise in specialized dermatological care and surgical procedures

Common complaints

  • Long wait times for specialist appointments
  • Concerns regarding administrative and reception staff communication
  • Reports of billing issues and misinformation regarding insurance coverage
  • Complaints about misdiagnosis and customer service quality

"Some [reception staff] can be very helpful, but others leave a lot to be desired in terms of communication skills and common sense."

— PissedConsumer (Palo Alto Medical Foundation Reviews)

"PAMF doctor appointments are 6+months out in almost any specialty or even your normal primary care doctor."

— Reddit (r/bayarea)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 10, 2026.

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