Holistic & Integrative Medicine | Services - Sutter Health
Holistic and Integrative Medicine • Palo Alto, CA
About
Summary: - The Institute for Health & Healing is Sutter Health’s integrative medicine and primary care program, aiming to activate patients’ healing potential of mind, body, and spirit. - Services include integrative medicine and primary care, online group appointments, and a self-care video library (video resources for holistic wellbeing). - Focus areas: holistic health, mind-body approaches, and personalized care across all life aspects. - Location: Greenbrae, California (headquarters); additional address in San Francisco; operates as part of California Pacific Medical Center. - Key details: private, about 8 employees, annual revenue around $2.06M, active status, targeted for patients seeking integrative, holistic care alongside conventional primary care.
Clinic Type
Holistic and Integrative Medicine
Address
1350 S ELISEO DR, Greenbrae, California 94904, us
Phone
888-834-1788
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Various third-party consumer review and complaint websites: 1.7/5 to 2.3/5 (aggregated across various third-party review platforms for the broader foundation) (16 reviews (on specific aggregator platforms))
- Sutter Health provider pages: Individual physicians often rated 4.9/5 (Varies by provider (e.g., 54 to 227 reviews))
Patients praise
- Specific integrative medicine physicians often receive high individual star ratings (e.g., 4.9/5)
- Comprehensive, personalized consultation approach in integrative services
- Appreciation for individualized holistic health planning
Common complaints
- Persistent complaints regarding incorrect medical billing and coding practices
- Difficulties navigating the phone system and customer service wait times
- Frustrations with administrative delays, including scheduling issues and communication failures
- Reports of feeling dismissed or under-served during consultations
"Worst phone system of any company I've ever interacted with. Online CS was horrible and useless... Doctor was OK, but actually navigating Sutter Health makes it clear why they have immediate availability."
— LocalityBiz review"Billing department submitted the wrong code not covered by insurance. Billing department called and said their code is correct, refusing to change it."
— PissedConsumer reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Joshua I. Habansky, N.P. - Holistic/Integrative Medicine - Sutter Health — May 28, 2026
- Dr. Sue Kim | Internal Medicine Doctor in Palo Alto, CA | Sutter Health — Jun 12, 2026
- The Next Big Ideas in Patient Care Start Here | Vitals — Jul 9, 2026
- Physician, Sports Medicine Job in Palo Alto, CA - Sutter Health — Apr 22, 2026
- Psychotherapist, Palliative Care - Sutter Health — May 26, 2026
Information sourced from the clinic's website as of July 10, 2026.
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