Panama City Optometry
Optometry • Panama City, FL
Clinic Type
Optometry
Address
2235 15th Street, Panama City, Florida 32405
Phone
(850) 818-0039; (850) 818-0060
dsapp@pancarefl.org
Opening Hours
Monday – Friday 8:00 AM – 5:00 PM (CST); Saturday & Sunday – Closed; Closed Daily: Noon – 1:00 PM
Telehealth
Available
Emergency Care
After Hours: See emergency guidance; call 911 for life-threatening conditions
Services Offered
Insurance & Payment
Sliding fee scale available for uninsured patients; must bring proof of household income.
Sliding fee scale, Sliding fee scale for uninsured (based on income and household size), cash, credit/debit (assumed at clinic; not explicitly stated)
Languages Spoken
—
Pricing
Current Offers
Submit Your New Patient Paperwork Online!
FAQs
What insurances are accepted?
Medicaid, Medicare, Tricare, Humana, Clear Health Alliance, Sunshine, Capital Health Plan, Blue Cross/Blue Shield, United Healthcare – Commercial, Wellcare Medicare, Cigna.
Do you offer a sliding fee scale for uninsured patients?
We offer an affordable sliding fee scale for uninsured patients. Sliding fee scale is based on income and household size. Must bring proof of household income (food stamp letters, pay stubs, tax forms, prior year returns, and/or letter from employers.)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Jeffrey Duncan): 4.8/5 (64)
- Healthgrades (Dr. Steven MacDonald): 4.9/5 (16)
- Yelp (Emerald Coast Eye Care): 3.9/5 (11)
- Better Business Bureau (Bay Vision Center): A+ Rating (N/A)
- Healthgrades (Dr. Brenda Wainwright): 5.0/5 (6)
- Facebook (Panama City Eye Care): 90% recommendation rate (24)
Patients praise
- Professional and friendly staff
- Thorough examinations
- Clear explanations of eye conditions
- Clean and modern office environments
- Knowledgeable doctors
Common complaints
- Rude or unprofessional bedside manner
- Long wait times
- Difficult appointment scheduling
- Office environment concerns
"I would give Jeffrey Duncan a negative score if I could. He was awful. Yelled at a elderly woman ahead of us and then proceeded to be rude to us."
— Healthgrades (Dr. Jeffrey Duncan)"Doctor MacDonald is very through in his exams and best of all he explains everything in your terms not Doctor talk."
— Healthgrades (Dr. Steven MacDonald)"I went in today and Dr. Bazarte from the beginning of my entry to the room ignored my "hello, how are you today" and was rude and condescending in every word he spoke to me."
— Better Business Bureau (Bay Vision Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Welcome Dr. Lori Long to the ECNF Team! | The Eye Center of North Florida — Sep 3, 2025
- Bay County students receive free eye exams — Oct 30, 2025
- Darline Walsingham — Jun 19, 2026
- An eye for care: Dr. Drew Swem, Navarre grad, begins optometry career | Western Panhandle — Dec 4, 2025
- Dr. Nicole L. Parsons, OD - Optometrist in Odessa, FL — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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