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Internal Medicine - Intermountain Health | Find a Doctor in Utah ...

4.6 out of 5 · 1,274 reviews

Internal Medicine • Park City, UT

About

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Clinic Type

Internal Medicine

Address

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Phone

911

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.intermountainhealth.org/specialty/Internal%20Medicine?page=28

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Intermountain Health (Dr. Brian S. Krachman, DO) – doctors.intermountainhealth.org: 4.9 out of 5 (26 reviews; 173 ratings)
Intermountain Health Park City Hospital – Birdeye: 4.3 out of 5 (340 reviews)
Dr. Jeffrey Strong (WebMD Care) – WebMD: 4.5 out of 5 (27 ratings)
Dr. Michael Kagen (Healthgrades) – Healthgrades: 4.0 out of 5 (7 reviews)
Canyons Village Medical Clinic (Intermountain Healthcare) – Birdeye: 3.7 out of 5 (9 reviews)
Intermountain Health Park City Clinic – Round Valley – Birdeye: 4.6 out of 5 (254 reviews)
Intermountain Health Park City InstaCare – Birdeye: 4.7 out of 5 (671 reviews)
INTERMOUNTAIN HEALTH CARE (Yelp) – Yelp: Waiting over an hour reported (rating not shown in snippet) (22 reviews (updated July 2026))

Patients praise

Providers described as thorough, professional, and attentive to patient concerns (e.g., not rushed; takes time to ask questions).
Positive staff/clinic experiences and friendliness reported in reviews.
Some locations/clinics show relatively high star ratings on aggregate review sites (e.g., 4.6–4.7 for Round Valley and InstaCare).

Common complaints

Negative experiences include long wait times and delayed care/processing.
Complaints about staff behavior and treatment (e.g., perceived dismissal/condescension, microaggressions).
Operational issues such as appointment cancellations, lack of follow-up, and billing problems are mentioned.
Trustpilot/reputation feedback suggests centralized call-center and referral-processing delays impacting patient experience.

"“My visit with Dr Krachman didn’t feel rushed at all. I felt like he asked questions of me to get to know me better.”"

— doctors.intermountainhealth.org (Dr. Brian S. Krachman profile)

"“This is a terrible office... the staff did not notify me with any existing follow-up appointment... [and] the appt was just cancelled and I needed to reschedule.”"

— Birdeye review for Intermountain Health Park City Hospital

"“Dr. Michael Kagen is the rudest, most dismissive physician I have ever met... Appointment was rushed.”"

— Healthgrades review for Dr. Michael Kagen

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].