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MetroHealth

Dermatology • Parma, OH • Since 1837

About

Summary: MetroHealth offers dermatology and skin care services through its Parma area facilities as part of The MetroHealth System in Cleveland, Ohio. The system is a nonprofit teaching hospital affiliated with Case Western Reserve University, with a Level I adult trauma center and Level II pediatric trauma center. It provides a broad network of care across multiple sites in Cuyahoga County, including Parma, and supports primary and specialty care, urgent/ER services, and virtual care. MetroHealth has a long history (est. 1837) and operates 731 beds across its system, with a strong emphasis on preventative care (well visits) and a wide range of medical specialties. If you’re specifically seeking dermatology in Parma, you’ll likely find MetroHealth dermatology specialists within their Cleveland-area network, available at MetroHealth Drive locations.

Clinic Type

Dermatology

Address

MetroHealth Dermatology, Cleveland, OH

Phone

216-778-3376 (DERM)

Email

gmedermatology@metrohealth.org

Opening Hours

Mon–Fri: same-day access available; schedule by 7–8 a.m. for same-day appointments

Telehealth

Virtual Care available; Schedule Online with MyChart

Services Offered

  • Dermatology
  • Skin imaging
  • Mole mapping
  • Same-day dermatology access
  • Dermatology residency program
  • Pediatric dermatology
  • Mohs surgery
  • Cryotherapy
  • Immunotherapy
  • Injections
  • Oral medications
  • Phototherapy
  • Topical medications
  • Dermatopathology
  • Cosmetic/laser procedures
  • Dermatology imaging (Snapshot)

Technology & Equipment

  • Ultraviolet light phototherapy boxes
  • Photodynamic therapy
  • Pulsed light therapy
  • Mohs micrographic surgery

Team

  • Paola Barriera Silvestrini, Board-certified dermatologist — MD
  • Thu Thao Bui — APRN-CNP
  • Timothy Chang — MD
  • David Crowe — MD
  • Danyelle Dawes — MD
  • Olga Demidova — DO
  • Katherine DiSano — MD
  • Julie Dong-Kondas — MD
  • Lisa Gelles — MD

Insurance & Payment

—

Doctor visits billed to insurance, Self-pay options as applicable

Languages Spoken

  • English

FAQs

What is the Snapshot service?

The Snapshot service identifies spots of concern that may indicate skin cancer; other conditions should book a traditional dermatology appointment.

Do cosmetic consultations or services included?

No, cosmetic consultations or services are not included in same-day dermatology access.

What are the same-day access details?

Same-day access available Monday through Friday. Call between 7 and 8 a.m. to schedule.

What is the contact number for dermatology appointments?

216-778-3376 (DERM) to secure your appointment.

Which services are not included at dermatology (cosmetic)?

Does not include cosmetic consultations or services.

What are the different risk levels for skin lesion follow-up?

- No risk: no follow-up needed; - Moderate risk: follow-up within a month; - High risk: fast-track appointment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Official MetroHealth Provider Pages: Generally high ratings for individual providers, typically ranging from 4.7 to 4.9 out of 5 stars on the official MetroHealth website (Varies by provider, often ranging from dozens to hundreds of reviews each)
  • Third-party review and directory sites (e.g., LocalityBiz, TrustAnalytica): Significantly lower ratings, often around 1 to 2.6 stars out of 5 (Limited number of reviews (e.g., 10 total on one platform))

Patients praise

  • High praise for specific dermatologists and practitioners (e.g., bedside manner, knowledge, thoroughness)
  • Positive patient experiences regarding quality of care and effective treatments
  • Efficient and professional clinical staff interactions in specific instances
  • Convenience of the Parma location for some patients

Common complaints

  • Difficulty scheduling appointments or long wait times
  • Negative experiences with administrative and phone staff interactions
  • Concerns regarding billing transparency and costs
  • Dissatisfaction with the nature of consultations, including perceived lack of thoroughness or unmet treatment expectations

"Dr. Crowe is wonderful. He takes time with patients and explains everything fully and makes me feel very comfortable... Dr. Graham is the best... Halle's name out to all my friends and family... She is the best."

— Official MetroHealth Provider Reviews

"Called on this number for help, got yelled at. Woman on a phone was so aggressive didn’t even tried to hear me... The Hospital bills separately from the provider... I’d look for a small private practice instead."

— LocalityBiz/Third-party Review Sites

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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