Get Primary Care | Cleveland Clinic
Family Practice • Parma, OH
About
Summary: - Services mentioned include primary care with a focus on obstetrics, pediatrics, geriatrics, and behavioral health counseling. - Location information notes two offices in the United States: Weston, FL (HQ) and Kingsport, TN. The Weston site is listed as a regional location related to Cleveland Clinic’s family medicine specialties. - Contact: main numbers 800.223.2273 or 216.237.5500. Consider checking the Cleveland Clinic Parma location’s own primary care page or the main locations/directions page for the closest Parma-area family medicine physicians.
Clinic Type
Family Practice
Address
2950 Cleveland Clinic Blvd, Weston, FL 33331, US
Phone
Northeast Ohio: 216.444.2538
chp@ccf.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Virtual visits (telehealth)
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Cleveland Clinic overall): 3.4/5 (33 reviews)
- Cleveland Clinic website (PCPs/Family Medicine): 4.8/5 (136-188 ratings (varies by department))
- Cleveland Clinic Provider Page (Example): 4.7/5 (202 ratings, 16 reviews)
Patients praise
- Access to knowledgeable and caring individual providers who listen to patients
- High satisfaction ratings for specific primary care clinicians reported on the official Cleveland Clinic website
- Presence of patient-centered, personalized care models for some providers
Common complaints
- Reports of long wait times and appointment scheduling issues
- Complaints about perceived lack of empathy and providers not listening to patients
- Frustration with office staff professionalism and communication failures
- Billing and administrative difficulties
- Perception that some primary care experiences are inferior to specialized care at the same institution
"Horrible, uncaring Dr who doesn’t spend time actually listening to patients."
— Birdeye/Google Review"Sara Klem is the best primary Dr I have ever had she is terrific, a very empathetic listener."
— Cleveland Clinic Provider Page"I waited over 45 minutes on DR. Icli, and was still sitting there... Cleveland Clinic will never have me as a patient again."
— Complaints BoardSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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