Health Express Urgent Care
Pediatrics • Parma, OH • Since 2014 • Multiple locations in Northeast Ohio including Parma locations
About
Summary: Health Express Urgent Care & Occupational Health Centers is a private urgent care provider based in Parma, Ohio, with 6 US locations including Parma HQ. Founded in 2014, it offers walk-in urgent care, telehealth, and a comprehensive occupational health program for employers (drug screens, TB/COVID testing, DOT physicals, workers’ comp, etc.). They emphasize same-day test results, discount rates for workplace services, and claim strong patient experience. Services include X-ray, immunizations, physicals, trauma care (fractures, sprains, lacerations), and various workplace medical clearances. Phone numbers and multiple Ohio office locations (Parma HQ, Mayfield Heights, North Ridgeville, Avon Lake) are listed. Open 7 days a week and accept most insurance. For employer occupational health accounts, contact Nicole Kirch.
Clinic Type
Pediatrics
Address
Parma, Ohio (Health Express Urgent Care Parma)
Phone
+1(216) 777-2155
—
Opening Hours
7 days a week with extended hours
Telehealth
Yes, telehealth visits available
Emergency Care
Urgent care for pediatric needs; not a hospital emergency department
Services Offered
Technology & Equipment
Insurance & Payment
Insurance-friendly — accepting most plans including Medicaid; exact plans not listed
Self-pay, Insurance billed to primary/secondary plans
Languages Spoken
—
Pricing
Current Offers
Walk-in welcome
FAQs
Walk in or appointment?
Walk in anytime or check in online to save your spot.
Do you accept insurance?
Yes, we accept most major insurance plans and Medicaid.
What ages do you treat?
We care for patients from newborn through age 18.
Do I need an appointment?
No. Walk in anytime or check in online to save your spot.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye / Google Reviews: 4.6 out of 5 stars (based on 1,345 reviews) (1,345 reviews aggregated via Google/Birdeye)
- BestProsInTown: Not explicitly stated as an average, but generally favorable context mentioned (246 reviews listed)
Patients praise
- Efficient and fast service with minimal wait times
- Professional, friendly, and caring clinical staff (doctors, nurses, receptionists)
- Clean and well-equipped facility
- Convenient online appointment scheduling and walk-in availability
Common complaints
- Reports of unprofessional or rude staff behavior in some instances
- Complaints regarding business management and organizational issues from employees
- Concerns about work-life balance and compensation for staff
"This was an incredible experience. Super clean, the entire medical staff was amazing. Super fast and efficient."
— LocalityBiz user review"The only reason I'm even giving 1 star is because I have to in order to post and WARN people. COMPLETELY UNPROFESSIONAL AND RUDE STAFFING."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Urgent Care Ohio - Health Express Urgent Care — Jul 29, 2025
- Health Express Urgent Care & Occupational Health Centers | Health Services - Lorain County Chamber — Jan 8, 2026
- University Hospitals Opens Second Urgent Care Location in Parma | News — Oct 28, 2025
- Flu & RSV Vaccine Guide Fall 2025 | Side Effects, Costs & Ohio Clinics — Nov 6, 2025
- University Hospitals opens 2nd urgent care location in Parma | wkyc.com — Oct 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other pediatrics clinics in Parma, or search the full directory by insurance, ratings, and more.