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Bay State Physical Therapy

4.8 out of 5 · 44 reviews

Physical Therapy • Pawtucket, RI

About

Bay State Physical Therapy (Bay State Physical Therapy of Randolph, Inc.) is a private Hospitals and Health Care provider based in Braintree, MA, with 4 US offices including the HQ in Braintree. It operates as a partnership with 358 employees and about $22.3 million in annual revenue. Services focus on physical therapy within the health care sector. Primary contact options include multiple phone numbers (866-296-2778, 617-282-8080, 978-767-8343) and email (info@baystatept.com). It is not listed as having a Pawtucket, RI location; current offices are in Massachusetts (Braintree, Dorchester, Randolph, Abington) and one in New Jersey.

Clinic Type

Physical Therapy

Address

484 Newport Avenue

Phone

401-721-4861

Email

RIPawtucketClinic@baystatept.com

Opening Hours

Mon 8:00 AM–7:00 PM; Tue 8:00 AM–5:00 PM; Wed 8:00 AM–7:00 PM; Thu 8:00 AM–5:00 PM; Fri 8:00 AM–3:00 PM; Sat Closed; Sun Closed

Services Offered

  • Geriatric Physical Therapy
  • Sports Physical Therapy
  • Pediatric Physical Therapy
  • Post-Concussion Therapy
  • Vestibular Therapy
  • Manual Therapy
  • Trigger Point Therapy
  • Elbow/Wrist/Hand Pain Relief
  • Balance/Gait Disorders
  • Motor Vehicle Accident Injuries
  • Work Injuries
  • Cupping
  • Dry Needling
  • Ergonomics
  • IASTM
  • Joint Mobilization
  • Kinesio Taping
  • Post-Surgery Rehab
  • Pre-Surgical Rehab
  • Therapeutic Exercise

Technology & Equipment

  • Dry Needling
  • Vestibular Therapy
  • Manual Therapy
  • Trigger Point Therapy
  • IASTM
  • Kinesio Taping
  • Joint Mobilization
  • Post-Surgery Rehab
  • Pre-Surgical Rehab
  • Therapeutic Exercise
  • Ergonomics
  • Cupping
  • Motor Vehicle Accident Injury Treatment
  • Pelvic/Balance Rehab

Team

  • Dakota P. — Physical Therapist
  • Scott H. — Physical Therapist

Insurance & Payment

  • Aetna
  • Automobile Accident
  • BlueCross Blue Shield
  • Cigna
  • Cigna/ASH
  • Harvard Pilgrim
  • Humana Military TriCare/Triwest
  • Medicare
  • Network Health - Tufts Public
  • NHPRI
  • Railroad Medicare Providers
  • RI Medicaid
  • Tufts Health Plan/US Family Plans
  • United Health (Optum) including Ritecare and Community Plans
  • Veterans/Optum (ChampVA)
  • Workers' Compensation Management Bureau
  • CignaASH

Pay Now, Cash, Credit Card, Insurance

Languages Spoken

  • English

FAQs

How do I schedule an appointment?

How do I schedule an appointment?

What should I bring to my first appointment?

What should I bring to my first appointment?

Are there any new patient intake forms I need to fill out before my first appointment?

Are there any new patient intake forms I need to fill out before my first appointment?

Does insurance cover my treatment?

Does insurance cover my treatment?

How many sessions will I have?

How many sessions will I have?

Awards & Accreditations

  • Net Promoter Score (NPS) 90

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Google Reviews: 4.8/5 (based on 44 reviews) (44)
  • Wheree: 8.9/10

Patients praise

  • Expert and knowledgeable staff
  • Welcoming, family-like atmosphere
  • Personalized, patient-centered care
  • Clean and safe environment
  • Effective treatment plans

Common complaints

  • None specifically identified in Pawtucket, though general feedback for the organization highlights their supportive environment and personalized care

"The attention and quality of care I received here is second to none. You’re not treated like just another number…instead, they make you feel like the only one that matters."

— Bay State Physical Therapy Official Website

"Patients praise the team’s expertise, noting their thorough understanding of injuries... and their ability to tailor treatments effectively."

— Wheree Review Summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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