Orthopedics in Peabody, MA - Primary Care | Specialists | Physicians

Patients praise

• Highly knowledgeable and skilled orthopedic surgeons and specialists
• Professional, personable, and kind bedside manner reported for many individual physicians
• Clear and thorough explanations of medical conditions and surgical options in layman terms
• Effective treatments resulting in positive patient outcomes and functional recovery
• Responsiveness and genuine concern for patient well-being, including follow-up communication

Common complaints

• Difficulty with administrative tasks, including unreturned phone calls and confusing scheduling across locations
• Inconsistent, sometimes rude or condescending behavior from front-desk and check-in staff
• Reports of long wait times and poor management of appointment delays
• Some patients feel rushed during appointments, reporting limited time spent with the doctor
• Occasional dissatisfaction with physical therapy referrals and services at larger practices