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Neighbors Emergency Center

4.6 out of 5 · 38 reviews

Urgent Care/Emergency Room • Pearland, TX • Since 2009 • 1 (Pearland) locations

About

Pearland – Neighbors Emergency Care Pearland - 24/7 emergency medical facility in Pearland, Texas, part of Neighbors Emergency Center (NEC). - Services: emergency care with on-site imaging, pediatric care, sports physicals, and billing support. - Staffing: local team of board-certified physicians. - Availability: open 365 days a year. - Location (near Pearland): 11130 W Broadway St, Houston, TX 77027 is listed as HQ near the area; specific Pearland location not explicitly shown in the provided address list. NEC has multiple Texas locations, including in Pasadena, Crosby, Pearland, Houston (HQ), Porter, and more. - Company context: founded 2009, headquartered in Houston; 10 offices in the United States; about 102 employees; estimated annual revenue around $202.5M.

Clinic Type

Urgent Care/Emergency Room

Address

11130 Broadway St, Pearland, TX 77584

Phone

(713) 436-9600

Email

—

Opening Hours

24/7 emergency care

Emergency Care

Yes

Services Offered

  • Emergency Care
  • On-Site Labs
  • On-Site Imaging
  • 23-hour observation service

Insurance & Payment

  • We welcome all private insurance plans
  • We welcome all private insurance plans. While we may be considered an out-of-network provider, state and federal laws require insurance carriers to pay in-network benefits for emergency medical treatment.

We may be considered an out-of-network provider; cannot bill Medicare, Medicaid, or Tricare at our facility. Review policy for co-pays, deductibles, and other financial responsibilities.

Pay Your Bill Online, Online bill pay

Languages Spoken

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FAQs

Do you offer upfront pricing?

- Insurance Accepted - Upfront Pricing

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp, BBB, Birdeye, Trustindex, Healthgrades, Vitals: 4.6/5 average across reviewed platforms (38 reviews on Healthgrades mentioned; varies by platform)

Patients praise

  • friendly and attentive staff
  • quick appointment and assessment times
  • efficient care for urgent issues
  • child-friendly environment

Common complaints

  • billing and high cost concerns
  • repetitive paperwork for returning patients
  • reports of rude staff or unhelpful physician interaction
  • hygiene concerns in facilities

"If I have to pick one critique, it would be to not make people who have been repeatedly fill out the long forms every visit. I’ve had to complete the same packet every time I go, which is time consuming and tedious when I am in pain."

— Trustindex.io Reviewer

"This place scams you AND your insurance company for as much money as they can get... Over $600 for a flu test? Over $3000 for a chest X-ray?"

— Trustindex.io Reviewer

"Going to an emergency center can be stressful, but they made the experience calm, respectful, and human. I’m very thankful for the way they treated me and for the help they gave me when I needed it."

— Trustindex.io Reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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