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Dr. James A. Dugan, MD

4.6 out of 5 · 334 reviews

Urology • Peru, IN

Clinic Type

Urology

Address

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Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Dr. James A. Dugan — MD, Urology

Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.9/5 (259)
  • WebMD: 3.5/5 (46)
  • Healthgrades: 3.4/5 (29)

Patients praise

  • Patients described the doctor as thorough and detail-oriented
  • Some patients praised successful surgical outcomes, such as vasectomy reversals and cancer treatment management
  • Reports of the doctor being caring, taking time to listen, and explaining medical issues clearly

Common complaints

  • Reports of rude, demeaning, or sarcastic office staff (specifically mentioned by name as 'Terri')
  • Complaints regarding poor communication and lack of urgency in care
  • Instances of feeling belittled during appointments
  • Concerns regarding sloppy record keeping and lack of proper explanation for procedures

"Dr Dugan is an outstanding doctor. I just had prostate surgery and an very pleased with the results."

— Birdeye review

"The absolute worst experience of my life! Rude and nasty nurse Terri with the most terrible attitude I have ever witnessed! Dr. Dugan is nonchalant with no sense of urgency..."

— Healthgrades/Vitals review

"I felt like he truly cared about me and what was going on, he was very thorough, explained things well, and even drew a picture for me to help me understand."

— Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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