Preferred Medical Group
Occupational Therapy • Phenix City, AL • Since 2007
About
Summary: Preferred Medical Group is a private medical practice with multiple locations in eastern Alabama (Phenix City, Opelika, Fort Mitchell, Auburn). They provide Pediatrics, Family Medicine, and Behavioral Health, along with urgent care and walk-in services. Their Phenix City HQ is at 3700 S Railroad St, Suite A. For pediatric-related care, including therapy-adjacent needs, they serve families across Alabama from four offices and offer a patient-friendly approach with multiple locations. For direct scheduling or inquiries about pediatric occupational therapy services, contact appointments@preferredmedgroup.com or call (334) 664-0463.
Clinic Type
Occupational Therapy
Address
Opelika, Auburn, Phenix City and Fort Mitchell areas in Alabama; multiple clinic locations including Opelika, Auburn, Phenix City, Fort Mitchell
Phone
(334) 664-0463
appointments@preferredmedgroup.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ABA Navigator (Preferred Medical Group, Phenix City — ABA Therapy in Phenix City, Alabama): 4.1/5 (18 reviews)
- WebMD/Doctor.webmd.com (Preferred Medical Group in Phenix City, AL): 3 ratings with 3 reviews (no star value shown in snippet) (3 reviews)
- BBB (Preferred Medical Group): Not provided (BBB profile notes 2 complaints filed; business not BBB accredited) (2 complaints filed)
Patients praise
- Staff/professionals described as helpful, knowledgeable, and caring
- Some reviews mention smooth appointment experiences and responsiveness
- Practice described as welcoming/clean environment (from an external review page)
Common complaints
- Appointment/communication issues (missed return calls; offices cancelling appointments)
- BBB reports 2 complaints filed against the business
"“Hi! there was couple of attempts to get appointments for myself and my Grandson. I called and left messages and I did not receive a returned call for myself nor my grandson.”"
— ABA Navigator provider listing (review excerpt)"“made an appointment 3 times, office cancelled each time...”"
— WebMD/Doctor.webmd.com review excerpt"“The facility is praised for its clean and welcoming environment...”"
— wheree.com review summary (snippet)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Occupational Therapy for Children - preferredmedgroup.com — Sep 5, 2025
- Pediatric Milestone Assessment: When to Consult Your Doctor — Jul 2, 2026
- Meet Our Providers | Preferred Medical Group — Jun 16, 2026
- Understanding ABA Therapy Goals: A Complete Parent Guide — Jun 29, 2026
- Preferred Medical Group Strengthens Family Practice Auburn Families Trust with Expanded Healthcare Services – Inspiring Individual Initiatives — Dec 9, 2025
Information sourced from the clinic's website as of July 10, 2026.
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